COVID-19 Pandemic - Our Response

Throughout the COVID-19 crisis, Catholic Charities remained open, pivoted, and continued to provide critically-needed help that preserved hope for hurting New Yorkers. Our dedicated staff rose to challenges brought on by the pandemic and even expanded efforts to meet spiraling levels of need. Generous support from our benefactors has enabled us to respond to the pandemic with strength and compassion.

This report highlights Catholic Charities’ work during the past year. Gratitude to the many who have made this possible.












For General Questions About Coronavirus and Updates: (WITH LINKS)

Catholic Charities New York, Effective Immediately (plans subject to change):

With regard to the our services, our concern has been for the safety of staff, volunteer and clients and the continuation of our services.

To that end in many of our programs:

  • We have transitioned our service delivery model to telephonic model and we continue to serve the most vulnerable New Yorkers.  If you need help, please call the Catholic Charities Helpline at 1-888-744-7900, Mon - Fri 8:30 AM to 5:30 PM
  • Our food pantries locations are open and providing “grab and go” bags so that New Yorkers will not go hungry during this “stay at home”.  In East Harlem, our food pantry is packing bags of food for delivery to homebound seniors. For more information, contact us at CCFOOD@ARCHNY.ORG  or the Food Hotline at 646-457-9730 for all food related inquiries. See below for a list of open food pantries and hours. 
  • Our eviction prevention services also continue to operate and are working to prevent the accrual of rent arrears. For more information, please call the Catholic Charities Helpline at 1-888-744-7900
  • Our Immigration Division has been able to implement seminars and distribute critical information via electronic means, and our attorneys are still accompanying clients to those courts that remain open. For more information, please call the New Americans Hotline, 1-800-566-7636, Mon - Fri 9AM - 8PM, Sat-Sun 9AM - 5PM
  • Hudson Valley Region 211: Dial 211 between 8am – 10pm to speak with a call specialist or visit:
  • Alianza will serve children in the New Regional Enrichment Centers which is the day care that has been set up for the Essential workers.   
  • For listings of NYC Food Pantries near you, Dial 311
  • There is a temporary moratorium on evictions in NYC
  • For more information on Public Assistance benefits, Dial 311

Catholic Charities Food Pantries in Operation

Bronx Center
402 E 152 Street
(Between Melrose and 3rd Avenues)
Wednesday:  11 am to 3 pm
Thursday: 10 am to 1 pm
Friday from 10 am to 1 pm

Kennedy Center 
34 W 134 St.
(Between Lenox and 5th  Ave -- entrance through W 135 Street)
Wednesday: 9 am to 1 pm 

St. Cecilia Pantry
125 E 105 St. 
(Between Park and Lexington Ave, Manhattan)
Wednesday: 9 am to 12 noon

St. Augustine
1168 Franklin Ave between 167 and 168 St. Bronx
Monday: 9 am to 12 noon
Thursday: 2 pm to  4 pm

Washington Heights Food Pantry
665 West 182 Street
(Between Wadsworth & Broadway, Manhattan)
Thursday: 10 am to Noon

Additional Resources in New York City:


  • NYC Health Facilities and Hospitals provide coronavirus testing and care to all New Yorkers, regardless of immigration status, insurance status, and ability to pay. Access a healthcare provider by calling: 844-692-4692 
  • NYC Care 646-692-2273 or (646-NYC-Care) is a health care access program that guarantees low cost or no cost services offered by NYC Health and Hospitals to New Yorkers who do not qualify/cannot afford health insurance. 


NYC Resources: (Provided free to all New Yorkers, regardless of immigration status) Call 311.  NYC food pantries and Food Hubs provide the option of in-person pickup or home delivery.  Meals are avilable for children, adults and seniors. No ID is necessary. Online Locator for Free Meals: