Welcoming & Integrating Immigrants & Refugees - Contacting the New Americans Hotline

New York State (NYS) New Americans Hotline: 800-566-7636

Available 9am – 8pm EST, Monday - Friday; Saturday-Sunday, from 9:00 a.m. to 5:00 p.m.

Catholic Charities operates the New York State New Americans Hotline. This statewide multilingual phone service provides fast, confidential information in response to general immigration-related questions as well as referrals to non-profit service providers. We answer calls in up to 200 languages.

Please note:Our NYS New Americans Hotline does not provide legal advice.  Instead, we refer questions on individual eligibility to non-profit service providers for immigration consultations.

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