The Catholic Charities of the Archdiocese of New York (“Catholic Charities”, “we”, “our” or “us”) is committed to respecting your privacy. This privacy policy (“Privacy Policy”) explains what information Catholic Charities collects from you when you visit our website, connect through our website to affiliate sites (collectively the “Sites”) or interact with our third-party partners (“Partners”). By visiting the Sites, you agree to all the terms and conditions stated in this Privacy Policy.
Information Gathering
When you visit our Sites, we may collect, store, and process various kinds of data, including personal information about you. “Personal information” refers to information about you that can be used to identify you, such as your name, address, telephone number, e-mail address, credit card information, or transaction information. Personal Information includes information collected by tracking technologies, commonly known as “Cookies”.
We may collect, store, or process information when you:
- Contact us through the Sites;
- Communicate with us;
- Make a donation;
- Register for a volunteer account or a planned giving account;
- Sign up for events;
- Subscribe or otherwise sign up to receive communications, including donation solicitations; or
- Voluntarily provide information
We may also collect details of your visits to the Sites and the pages you access, including without limitation, traffic data, location data, weblogs, and other communication data. We use IP addresses (the Internet address of your computer) to help diagnose problems with our servers and to administer our web site. For instance, we run statistical software to identify which parts of our Sites are most heavily used and which portion of our audience comes from within the Catholic Charities network. See the section below called “Cookies” to learn more.
Use of Information
We may use your information:
- To operate, manage, and improve our Sites, or for marketing or administrative purposes.
- We may send you newsletters and marketing information, until you decide to opt out. We may also send you notifications, updates, and changes about our Sites, or contact you to provide customer service and support.
- To comply with legal or regulatory requirements, to respond to lawful requests, court orders and legal process, to enforce our rights, to prevent fraud, and to protect the security of the website and for safety.
- Including your IP address and location data to analyze usage, administer our Sites, or gather demographic information for aggregate use.
You may request details of personal information compiled about you, correct such information, or ask Catholic Charities to delete your personal information from the Catholic Charities database of users of the website by contacting Catholic Charities at cc.donations@catholiccharitiesny.org. We will retain personal information for as long as necessary to accomplish our purposes for such data as set forth in this Privacy Policy.
Sharing of Information
We do not knowingly sell, trade or otherwise share your personal information with any third parties without your consent except as disclosed in this Privacy Policy, as required by law, and when we reasonably believe it is necessary to prevent or take action regarding illegal activities, suspected fraud, or to protect the safety of any person.
We may share personal information in collaboration with our Partners, including companies that assist with business analytics, data processing, donation processing, customer and user management, and other services. We enter into third party agreements whenever possible that include strict provisions related to confidentiality and we instruct these parties to use your personal information only to the extent necessary to provide the services we have requested.
No mobile information will be sold or shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be sold or shared with any third parties/affiliates.
Social Media
If you click on our social media links (such as Instagram, Facebook, and X), you will be directed to a third-party platform, and any information you share on those websites will be covered by their privacy policies, not this Privacy Policy. We are not responsible for the privacy practices of such websites and we are not responsible or liable for any content, advertising, products, services or other materials offered by them. Transactions that occur between you and the third party are strictly between you and them, and are not our responsibility. We encourage you to read the privacy statements of every website that collects personally identifying information.
Cookies
We use cookies (small text files stored in your browser) and other techniques such as web beacons (small, clear picture files used to follow your online activities) (together, “Tracking Technologies”). Tracking Technologies collect information about how you use our Sites. The use of Tracking Technologies does not give us access to the rest of your computer. This helps us make our Sites more relevant to your interests and needs.
You have the option to modify your browser settings to receive warnings before accepting cookies and to choose which cookies to accept. However, if your browser rejects cookies, certain features on our Sites may not recognize you upon your return, leading to potential loss of functionality.
Cookies play a crucial role in enhancing your user experience as you navigate our sites. They enable Catholic Charities of the Archdiocese of New York to provide a more personalized and efficient service. Additionally, cookies and similar tracking technologies are utilized to improve and administer the Sites, analyze trends, track user movements on our pages, support security features, and gather anonymous demographic information about our user base.
It’s important to note that some cookies may be stored on your computer by third parties when you use our website. We do not have control over these cookies or how third parties utilize them.
We do not currently respond to Do Not Track (DNT) signals.
Our Sites’ cookie management tool is configured to honor opt-out preference signals sent by Global Privacy Control (“GPC”) within your browser. Please note that due to technical limitations, the GPC signal may only be recognized within your current browser. For more information on GPC please visit https://globalprivacycontrol.org.
Text Messaging
Catholic Charities may use SMS or text messaging to communicate with you regarding our Services, updates, and other information relevant to your interaction with us. By providing your mobile phone number and consenting to receive text messages, you agree to receive approximately four (4) messages per year from Catholic Charities. Standard message and data rates may apply depending on your mobile carrier and plan. Message frequency may vary.
You may opt out of receiving text messages from Catholic Charities at any time by replying “OPT-OUT” or “CANCEL” to any message you receive from us. Upon receipt of your opt-out request, we will promptly cease sending text messages to your mobile number. Please note that opting out of text messages will not affect any other communications you may receive from Catholic Charities through other channels, such as email or postal mail. For questions or concerns about our text messaging practices, please contact us using the information provided elsewhere in this Privacy Policy.
Security
All official Catholic Charities web servers have appropriate physical, electronic, and managerial procedures in place to safeguard and secure all information we collect online. However, no data protection procedures are entirely infallible. Your transmission of your information to our Services is done entirely at your own risk.
Third Party Sites
Sites within the Catholic Charities web may link to external sites outside of the Catholic Charities domain as a convenience to you. If you use these links, you will leave the Catholic Charities website. This Privacy Policy applies only to the information we collect on this website. Catholic Charities is not responsible for the privacy practices or the content of such websites, and does not make any representations about them. We are not responsible for the privacy practices of such websites and we are not responsible or liable for any content, advertising, products, services or other materials offered by them. Transactions that occur between you and the third party are strictly between you and them, and are not our responsibility. We encourage you to read the privacy statements of every website that collects personally identifying information.
Your Rights
Depending on your state or country of residency, you may have certain privacy rights, subject to certain exceptions. If you are located in the European Economic Area (“EEA”) or the United Kingdom (“UK”), you may have additional right under the GDPR, as described further below:
- Right to Access. You may have the right to request that we disclose what personal information we collect, use, disclose, and sell about you.
- Right to Correction. You may have the right to request correction of personal information that we maintain about you if you find that the personal information is inaccurate.
- Right to Deletion. You may have the right to request that we delete personal information that we have collected from you.
- Data Portability. You may have the right to request a copy of your personal information in a portable and, to the extent technically feasible, readily usable format.
- Right to Withdraw Consent. You may have the right to withdraw your consent to the processing of your personal information.
- Right to Limit Use and Disclosure of Sensitive Personal Information. You may have the right to limit the processing of your sensitive personal information.
- Right to Opt-Out. You may have the right to opt-out of certain uses of your personal information such as for (i) targeted advertising, (ii) “sale” or “sharing” for cross-context behavioral advertising, or (iii) profiling or automated decision-making activities that result in a legal or similarly significant effect on you. However, we do not engage in (i), (ii), or (iii).
- Right to Information on Profiling. Should your personal information be processed for the purposes of profiling in furtherance of any automated decision that produced any legal or similarly significant effect concerning you, and if feasible, you may have the right to (i) question the result of such profiling, (ii) be informed of the reason that such profiling resulted in such decision, and (iii) review your personal information that was processed for the purposes of such profiling. However, we do not engage in the use of personal information for profiling or automated decision-making activities.
- Right to Information on Third Parties. Should your personal information be sold to third parties, you may have the right to obtain a list of the third parties to which your personal information was sold.
- Right to Appeal. In some circumstances, we may deny your request to exercise one of your privacy rights described in this Privacy Policy (e.g., if we cannot verify your identity). In such a case, we will communicate this to you in writing and explain the reasons for the denial. You may appeal our decision by responding to our denial email or submitting a request to cc.donations@catholiccharitiesny.org. We will notify you of our decision regarding your appeal in writing via an email from info@HRSonline.org within 45 days of receipt. If we deny your appeal, you may have the right to contact your state Attorney General to file a complaint.
- If you are located in the EEA or UK, you may also have the right under the GDPR to: (a) request information about the legal basis for processing your personal information; (b) lodge a complaint with a supervisory authority in the EU Member State or UK country where you reside or where the alleged violation occurred; and (c) object to processing of your personal information where we rely on legitimate interests as our legal basis, in which case we will cease processing unless we demonstrate compelling legitimate grounds that override your interests. To exercise any of these rights, please contact us using the information provided in the “Contact” section below.
Minors
Except in the case of volunteer opportunities, our Sites are not directed at nor intended for use by individuals under the age of eighteen. Individuals under the age of eighteen are required to obtain parental consent before submitting personal information to our site. If you learn that a child under thirteen has provided us with personal information without parental consent, please contact us. If we become aware that a child under thirteen has provided us with his or her personal information, we will promptly delete such data.
International Visitors
Our Services are hosted and operated in the United States. By using the Services, you are consenting to the transfer of your Personal Information to the United States. If you are accessing our Services from outside the United States, please be advised that U.S. law may not offer the same privacy protections as the law of your jurisdiction.
Changes
We may revise this Privacy Policy from time to time. If this Privacy Policy is updated, we will post the revised policy here and such changes will become effective when posted. By your continued use of the website after any such changes are posted, you consent and agree to the terms of the revised Privacy Policy.
Contact Catholic Charities of New York
The controller of personal information you provide to us is Catholic Charities of New York. At any time, you can remove your name from our mailing list, limit the number of mailings you receive, or update your information. If you have any other questions or concerns, you may contact us by the following means:
- By e-mail: cc.donations@catholiccharitiesny.org;
- By phone: 646-794-2411;
- By mail: 488 Madison Avenue, 3rd Floor, New York, NY 10022
Thank you for your interest in Catholic Charities of New York.
Policy last updated: July 2026