Summary: In addition to executing the duties and responsibilities of the Advocate Counselor position, the Senior Advocate Counselor assists the Program Director with general management and supervision of day-to-day operations at the program site. Staff will coordinate with the Internship coordinator to provide direction for all other team members in the absence of the Program Director. They help advance the goals, priority and culture of the program and the agency within the school community and in interactions with partners, funders, and the public.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Represent program and agency at partnership meetings and other activities with partners, funders and the public when Program Director is not able to do so.
- Assist Program Director in planning trips and activities and formulating strategies to advance programmatic and agency goals and priorities.
- Responsible for a caseload of at least 50 students, including maintaining their attendance and educational progress and providing regular individual counseling meetings.
- Conduct attendance outreach through Kinvo Messaging, morning wake-up calls, and/or home visit when needed.
- Providing crisis counseling/restorative mediation, as needed.
- Facilitate daily program activities, and support in tracking students’ academic progress using report cards, progress reports, and periodic assessments.
- Maintain progress notes on participants in tracking data system (e.g., Skedula, Services Tools, NV Portal); Collect and complete all necessary documentation and reports related to program activities.
- Provide students with job and career development activities to support students’ development of employability skills, such as Resume building, Cover letter writing, Mock Interviews, completion of internship application, job shadowing opportunities.
- Assist students assess personality traits to develop realistic educational career plans and support their transition after HS.
- Support students in learning about the college options and the admissions process and assist in the completion of college and financial aid applications.
- Assist to maintain the monthly calendar of program activities and workshops available to participants.
- Participate in planning and implementation of special activities/events/ clubs and field trips.
- Plan and facilitate Advisory session twice per week.
- Support new student admission process (i.e., intake interviews, new student orientation, parent orientations, among others).
- Attend internal and external meetings, training courses, and conferences, as necessary.
- Assess referrals to community-based support services for students and family members, as needed.
Position Type and Expected Hours of Work:
Days and hours are Monday to Friday 8:00 am – 4:00 pm. This full-time position will require evening and occasional Saturday hours to meet program deadlines, or client needs and support special events.
Working conditions and physical demands required:
The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- When conducting home visits or field trips, individuals will use public transportation or traverse city streets, occasionally ascend/descend stairs, and be exposed to outside weather conditions.
- Remain in a stationary position while monitoring activities, providing instruction, or when at a workstation.
- Move for extended periods, providing instruction.
- Use a computer at least 40% of the time.
- Ability and patience to work with young people, particularly in group settings.
Education and/or experience required:
- Bachelor’s degree in related field.
- Minimum three (3) years’ experience working with youth and working in an in-school setting.
Skills, Licenses, and/or competencies required:
- Effective communication, organizational, and administrative skills
- Must be organized and detail oriented and can work effectively under pressure in both a team setting and individually.
- Ability to effectively interact and work with individuals with diverse backgrounds.
- Excellent computer skills and experience (Internet, Microsoft Word, Excel, Power Point).
- Must be fingerprinted and cleared by NYC DOE (Department of Education) and complete a background check.
- Bilingual, English, and Spanish, a plus
COVID-19 Adjustment: Position will be virtually onboard. Potential to orient to the physical office space in person depending on CDC and agency requirements at the time of onboarding. Updates to protocol are implemented on a regular basis
Catholic Charities and Catholic Charities Community Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by law.