Summary: The Education & Employment Trainer will develop, implement, and organize educational services for the Refugee Resettlement Department, including Employment Preparation, Vocational Training, Cultural/Community Orientation, and Adult Education services.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Collaborate with staff and volunteers to provide client assessments; evaluate employment history, education, skills, English language level, and potential barriers to employment – and address the barriers with multiple interventions including workshops, one-on-one sessions, and referrals to other services.
- Conduct job readiness, career planning, cultural adjustment, higher education, rights/responsibilities, financial literacy, and health literacy workshops for clients.
- Adjust and create new educational offerings based on needs and trends.
- Assist program participants individually with employment preparation; edit and draft resumes, assist with job applications, perform mock interviews, and provide coaching on networking, professional communication, and other job-readiness services.
- Gather educational resources on Adult Basic Education, vocational training, literacy, HSE and post-secondary education programs; collaborate with agencies that offer these services to make them available for clients; advocate for clients seeking outside services as appropriate.
- Maintain active communication with job developers and case managers to ensure that potential job seekers have attended all necessary workshops including job readiness, career planning, cultural adjustment, higher education, rights/responsibilities, financial literacy, and health literacy.
- Maintain detailed, accurate and thorough electronic case notes and paper attendance records in accordance with contractual requirements.
- Research and refer clients to outside vocational and educational resources as necessary.
- Train and supervise program volunteers and interns on education-related responsibilities.
- Organize and facilitate community events including corporate volunteer events.
- Assist with other duties as needed.
- Maintain the monthly program calendar of client educational activities and workshops.
- Record weekly attendance in online database to track trends and identify participants who need further support to meet attendance requirements.
- Collect and complete all necessary documentation and reports related to program activities.
- Attend internal and external meetings, trainings, outreach opportunities, and conferences as necessary.
Education and/or experience required:
- Bachelor’s degree
- At least 12 years of experience teaching or training adults and with curriculum development
Skills, Licenses, and/or competencies required:
- Fluency in a language commonly spoken by refugee populations (Spanish strongly preferred, but French, Haitian-Creole also considered.)
- Experience working with diverse, vulnerable populations.
- Excellent interpersonal and communication skills.
Position Type and Expected Hours of Work:
This is a full-time position. Days and hours of work are generally 9:00AM to 5:00PM Monday – Friday. Additional hours may be required on occasion to meet program deadlines, or client needs.
Working conditions and physical demands required:
The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Stand and ambulate in a classroom and office environment to instruct and monitor participants.
- Sitting at a workstation and using a computer at least 50% of the time.
- Ability to work with the public.