Immigrants And Refugees
Education & Employment Trainer – USARA
posted March 28, 2023
Location: Manhattan
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Classification: Professional
Department: Refugee Resettlement
Program / Contact:
Reports To: Resettlement Supervisor - USARA
Position ID:
Pay Range: $27.47 - $30.22 per hour (35 hours/week)
Supervisory Responsibilities: No

Summary:  The Education & Employment Trainer will develop, implement, and organize educational services for the Refugee Resettlement Department, including Employment Preparation, Vocational Training, Cultural/Community Orientation, and Adult Education services.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Educational Responsibilities:

  • Collaborate with staff and volunteers to provide client assessments; evaluate employment history, education, skills, English language level, and potential barriers to employment – and address the barriers with multiple interventions including workshops, one-on-one sessions, and referrals to other services.
  • Conduct job readiness, career planning, cultural adjustment, higher education, rights/responsibilities, financial literacy, and health literacy workshops for clients.
  • Adjust and create new educational offerings based on needs and trends.
  • Assist program participants individually with employment preparation; edit and draft resumes, assist with job applications, perform mock interviews, and provide coaching on networking, professional communication, and other job-readiness services.
  • Gather educational resources on Adult Basic Education, vocational training, literacy, HSE and post-secondary education programs; collaborate with agencies that offer these services to make them available for clients; advocate for clients seeking outside services as appropriate.
  • Maintain active communication with job developers and case managers to ensure that potential job seekers have attended all necessary workshops including job readiness, career planning, cultural adjustment, higher education, rights/responsibilities, financial literacy, and health literacy.
  • Research labor market and hiring trends to inform new job readiness trainings and topics
  • Maintain detailed, accurate and thorough electronic case notes and paper attendance records in accordance with contractual requirements.
  • Research and refer clients to outside vocational and educational resources as necessary.
  • Train and supervise program volunteers and interns on education-related responsibilities.
  • Organize and facilitate community events including corporate volunteer events.
  • Assist with other duties as needed.

Administrative Responsibilities:

  • Maintain the monthly program calendar of client educational activities and workshops.
  • Record weekly attendance in online database to track trends and identify participants who need further support to meet attendance requirements.
  • Collect and complete all necessary documentation and reports related to program activities.
  • Attend internal and external meetings, trainings, outreach opportunities, and conferences as necessary.


Education and/or experience required:

  • BA
  • At least 2 years of experience teaching or training adults and with curriculum development

Skills, Licenses, and/or competencies required:

  • Fluency in Ukrainian and/or Russian
  • Experience working with diverse, vulnerable populations.
  • Excellent interpersonal and communication skills.
  • Proficiency in Microsoft Office, SharePoint, Salesforce or other database software, setting up conference or Zoom meetings, along with other technology

Position Type and Expected Hours of Work:

This is a full-time position. Days and hours of work are generally 9:00AM to 5:00PM Monday – Friday.  Additional hours may be required on occasion to meet program deadlines, or client needs.

Working conditions and physical demands required:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Stand and ambulate in a classroom and office environment to instruct and monitor participants.
  • Sitting at a workstation and using a computer at least 50% of the time.
  • Ability to work with the public.