Immigrants And Refugees
Development Associate – Operations
posted January 30, 2023
Location: Manhattan
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Classification: Professional
Department: Development & Fundraising
Program / Contact:
Reports To: Director of Development
Position ID: 2000116
Pay Range: $50,000-$55,000/year
Supervisory Responsibilities: No
The Development Associate is responsible for a wide range of development-related activities, with a specific focus on day-to-day donor acknowledgment, donor relations, and other tasks as needed. The Associate will coordinate, manage, and innovate donor relations activities for the Development Department. This is a highly collaborative position, requiring a very transparent workflow approach with other members of the department.
  • Manage the donor acknowledgment process for all areas of giving to Catholic Charities.
  • Pull donor lists across all giving levels using the mail module, review and prepare low-end and high-end acknowledgements for the mail house and in-house mailings.
  • Complete mail merges and present letters for signature to the Chief Advancement Officer and the Executive Director.
  • Maintain an electronic file copy of donor acknowledgment letters and gift documentation from Luminate, Raiser’s Edge, and Lockbox for gifts $500 or more.
  • Regularly review all acknowledgment letter templates and update as needed.
  • Annually confirm the non-deductible portion of the gift for event gift letters.
  • Perform a monthly audit to ensure all gifts have been acknowledged.
  • Prepare personalized donor-related activities and special communications.
  • Participate in the planning process to determine the timing and type of annual stewardship needed for donors giving $1,000+ and not assigned to a portfolio.
  • Join front-line fundraisers in periodic meetings to review and recommend new and creative ways to steward and provide recognition to donors at various giving levels.
  • Other job related duties as assigned.
Position Type and Expected Hours of Work:
This is a full-time position. Days and hours of work are generally 9:00 AM to 5 PM Monday – Friday.
  • B.A. degree, with at least two years of work experience.
  • Excellent written and verbal communication skills.
  • Strong knowledge of Microsoft Office Suite.
  • Knowledge of Raiser’s Edge required.
  • Excellent oral and written communication and interpersonal skills: possess the ability to communicate and liaise effectively with colleagues and vendors and works well within a team environment.
  • Solid organizational skills: the ability to work productively in a fast-paced, detail-oriented, and collaborative environment and the ability to independently manage a multi-faceted workload and meet strict deadlines.
  • Accuracy and attention to detail are a must; sensitivity when working with highly confidential information and the ability to maintain complete discretion at all times.
  • Ability to identify areas to increase the efficiency of our systems.
  • Proven ability to plan and manage a variety of projects and high work volume: must work well under pressure, prioritize, show flexibility, and solve problems creatively.
Working conditions and physical demands required:
The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Remain in a stationary position at a workstation and use a computer at least 65% of the time
  • Ambulate and/or remain in a stationary position at seminars, events, fundraisers, etc.
  • Travel for outreach, events, and meetings at least 15% of the time using a vehicle or public transportation, traverse city streets, ascend/descend stairs, and be exposed to outside weather conditions
  • Move and transport documents, objects, and other event materials
  • Engage with the public in social environments
  • Work under demanding conditions such as deadlines and project challenges
COVID-19 Adjustment: Position will be onboarded virtually. Potential to orient to the physical office space in person depending on CDC and agency requirements at the time of onboarding. Updates to protocol are implemented on a regular basis.
Catholic Charities and Catholic Charities Community Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by law.