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On-Site Remote Full-Time Part-Time Contract

Education Level

None Required High School Diploma Two-year Degree Four-year Degree Graduate Degree

How to Apply

Applicants must submit a resume and cover letter highlighting relevant past experience and qualifications, and state their position of interest and desired compensation. Submissions without this information will not be considered.

Please send resume and cover letter to: cccsjobs@archny.org

Current Job Openings

Bilingual Case Managers (English/Spanish)
posted July 13, 2022
Location: Bronx, Manhattan, Westchester
On-Site
Full-Time
Learn More
Classification: Professional
Department: Community Outreach Services
Program / Contact:
Reports To: Site Supervisor
Position ID: various
Pay Range: $40,000 - $45,000
Supervisory Repsonsibilities: No

Catholic Charities Community Services is currently looking for qualified candidates to fill Case Manager positions in our Community Outreach Services department. This unique position’s primary function is to fulfill Catholic Charities commitment to help individuals and families move from managing day to day crises toward longer term solutions. An integral part of the infrastructure, this position provides Case Management and crisis intervention to a broad population of individuals and families seeking assistance in emergencies around shelter, food, clothing, and other basic needs through the provision of financial assistance, goods, advocacy, access to benefits and relevant resources.

Positions are available in a variety of locations across the Bronx, upper Manhattan and Yonkers.  Fluency in both English and Spanish is required.

Essential Duties and Responsibilities:

  • Provides in-person Case Management to a broad population of individuals and families including immigrants, senior citizens, people who are homeless or facing homelessness.
  • Provides effective engagement, assessment, service planning and follow up using a strength’s based and client-centered approach.
  • Provides crisis intervention in emergencies around shelter, food, clothing, and other basic needs through the provision of financial assistance, goods, advocacy, benefits access and access to relevant resources on an as needed basis.
  • Conducts thorough assessments beyond the presenting need and develops a service plan that affirms income inequality and simultaneously plans toward individual empowerment.
  • Provides interventions through the lens of trauma-informed care.
  • Provides services to the whole family including parents, children and grandparents and identifies and builds upon support systems and community networks.
  • Develops an approach to working with individuals and families that takes into account applicable principles from motivational interviewing.
  • Develops a comprehensive understanding of the complex social service system and helps clients navigate these systems accordingly including Covid-19 related services.
  • Develops knowledge about and maintains collaborative relationships with community agencies, other Catholic Charities Departments, Divisions, Affiliates and Archdiocesan entities.
  • Enters all information into a Data Management System, meets program deliverables in a timely and efficient manner, and understands the significance of documentation to funders and other stakeholders.
  • Completes all requests for financial assistance and gathers relevant supportive documentation in a timely, efficient and thorough manner.
  • Actively participates in weekly supervision, attends and participates in monthly Department meetings, community meetings, trainings and other agency-related activities.
  • Assists at other sites as needed including Manhattan, the Bronx and Lower Westchester County and performs other job-related duties as assigned.

Position Type and Expected Hours of Work:

This is a full-time position. Days and hours of work are generally 9:00 AM to 5 PM Monday – Friday.  Additional hours may be required to meet program deadlines, or client needs.

Qualifications:

  • Bachelor’s degree or equivalent years of experience in the social services field.
  • Bilingual English/Spanish required.
  • Excellent interpersonal skills: the ability to work well independently and as part of a team.
  • Knowledge of social service delivery systems and local resources.
  • Excellent organizational, time-management and communication skills.

Working conditions and physical demands required:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Travel for home visits, outreach, staff meetings and/or escorting clients at least 20% of the time using reliable transportation, traversing streets, ascending/descending stairs, and exposed to outside weather conditions.
  • Assess and work in varied home environmental conditions, possibly including vermin/bedbugs.
  • Traverse neighborhoods that may require a high level of alertness and awareness of surroundings.
  • Work with clients who require consistent and comprehensive support, some under potentially stressful conditions.
  • Remain in a stationary position at a workstation and use a computer approximately 60% of the time.
  • Frequently sit for long periods attending meetings.
  • Pack and carry food pantry bags on a limited basis.
  • Must have sufficient home internet access to perform remote work activities.
Program Director – Feeding Our Neighbors
posted July 13, 2022
Location: Bronx
On-Site
Full-Time
Learn More
Classification: Professional
Department: Feeding Our Neighbors
Program / Contact:
Reports To: Division Director
Position ID: 2008576
Pay Range: $82,000-$85,000
Supervisory Repsonsibilities: Yes

Summary:

The Program Director provides administrative and programmatic leadership for the Feeding Our Neighbors (FON) Department, which includes management of the program budget, government contracts, philanthropic grants, data collection, personnel, volunteers, directly administered/affiliated programs, the annual FON campaign and special events, collaboration with Catholic Charities programs, and provide legislative advocacy.  The ideal candidate will have strong knowledge of emergency food services.

Responsibilities:

  • Directly supervise FON Team of 8 full-time employees, total department is 31 full-time employees.
  • Oversee all programmatic areas as follows:
    • SNAP Outreach/Enrollment Program
    • Food Pantry Operations (consists of 6 directly administered, and 34 partner pantries)
    • FON Case Management Program
  • Develop protocols, procedures and strategies that will provide structure to staff, volunteers and for new program development.
  • Manage $7 million program budget, a combination of government contracts, foundation grants and private funds.
  • Oversee quarterly expenditures, especially allocations of food spending by programs.
  • Manage and assist with preparation of funding applications and/or reporting requirements for TSNAP, NOEP, EFSP, HPNAP, DYCD and all funding opportunities for the program.
  • Manage and analyze the coordination of data collection, contract deliverables, and annual metrics.
  • Co-manage and coordinate volunteer pool for FON programs at parishes, programs, and offices.
  • Identify area(s) of unmet needs throughout the Archdiocese of NY and organize parish/community-based initiatives and develop trainings and workshops for staff and community leaders.
  • Develop working knowledge of the issues, trends, and legislative activity in the areas of hunger and food nutrition.
  • In coordination with the Director or Operations, manage special projects and other assignments as directed.

Position Type and Expected Hours of Work:

This is a full-time position. Days and hours of work are generally 9:00 AM to 5 PM Monday – Friday. Additional hours, holidays and weekends may be required to meet program deadlines or client needs.

Qualifications:

  • Master’s Degree in a related human services field and at least five (5) years’ supervisory and management experience.
  • Understanding of emergency food services and familiarity with poverty and hunger related public policy.
  • Knowledge of budget, government and grants management.
  • Capable of handling multiple, complex tasks including statistical analysis.
  • Strong organizational and time management skills.
  • Ability to travel throughout Manhattan, Staten Island, the Bronx and Upper Counties.
  • Excellent interpersonal, communication, verbal, written, and public relations skills.
  • Some knowledge of New York City resources and public benefits.
  • Computer proficiency in MS Word, Excel and PowerPoint.
  • Bilingual (English/Spanish) a plus.

Working conditions and physical demands required:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • To conduct site visits and outreach approximately 50% of the time, use public transportation or traverse city streets, occasionally ascend/descend stairs, and be exposed to outside weather.
  • Ability to work with the public and client population in underserved communities.
  • Ability to position boxes/items at different levels that weigh up to 30 lbs.
  • Remain stationary at a workstation and use a computer at least 25% of the time.
  • Potential to carry a laptop and/or cell phone to offsite work locations.
  • Participate in special events, meetings, forums, etc. at least 25% of the time.

COVID-19 Adjustment: Position will be on-boarded virtually. Potential to orient to the physical office space in person depending on CDC and agency requirements at the time of onboarding. Updates to protocol are implemented on a regular basis.

Catholic Charities and Catholic Charities Community Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by law.

Social Services Supervisor
posted July 13, 2022
Location: Rockland County
On-Site
Full-Time
Learn More
Classification: Professional
Department: Catholic Charities Community Services of Rockland
Program / Contact:
Reports To: Executive Director
Position ID:
Pay Range: $55,000 - $60.000
Supervisory Repsonsibilities: Yes

APPLY TO: daniel.eudene@ccrockland.org

 

Summary: The primary role of the Social Services Supervisor is to ensure that Catholic Charities Community Services of Rockland (CCCSR) is providing high quality programs and services that address the needs of Rockland residents in need of support.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Review case records/progress notes and reports of case managers and homeless service staff at least biweekly
  • Direct staff interventions in difficult or crisis situations
  • Maintain a case load of higher needs clients and provide direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries and follow-up
  • Maintain regular presence on-site at the Warming Center from November through April to monitor service delivery, oversee quality and make recommendations for improvements.
  • Assist in the development and implementation of program services for both new and existing programs
  • Interview and recommend new staff for hire and/or advancement opportunities
  • Submit reports to the Executive Director monthly, or more frequently as required
  • Monitor programs for quality assurance and contract compliance
  • Act as a liaison between CCCSR and other CBO’s and government agencies
  • Assist with research of potential funding sources and corresponding requests for support
  • Maintains productive working relationships with provider groups and referral sources
  • Adheres to, and facilitates adherence of all staff, to all CCCSR and Catholic Charities policies and procedures

 Position Type and Expected Hours of Work:

This is a full-time Monday – Friday 9:00AM to 5:00PM position.

Working conditions and physical demands required:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Assess and work in varied environmental conditions.
  • Work with clients who require consistent and comprehensive support.
  • Remain stationary at a workstation and use a computer at least 75% of the time.
  • Walk site (s) to inspect environment, stand in place, and bend and lift small items, 25% of the time.
  • Travel to program sites, using transportation, traversing streets, ascending/descending stairs, with exposure to outside weather conditions.
  • Compliance with Federal, State, Local and/or Agency requirements pertaining to COVID-19 and/or similar situations.

Qualifications

 Education and/or experience required:

  • Master’s Degree in Social Work, a plus. Graduate degree in related Human Services field will be considered.
  • BSW may be considered with 5+ years of applicable social work experience
  • Prior supervisory experience working in a social service agency, a plus
  • Bi-lingual English/Spanish, a plus
  • Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile, and copier equipment

Skills, Licenses, and/or competencies required:

  • Excellent judgment, oral and written communication skills
  • Excellent organizational, time management and planning skills
  • Excellent knowledge of social service delivery systems and local resources
  • Ability to work independently as well as within a team
  • Ability to problem solve, think critically and strategically
  • Ability to engage and relate to diverse populations, maintain professional boundaries
  • Ability to manage and minimize agency risk, appropriately assess and respond to crises
  • Ability to demonstrate flexibility, creativity, and initiative
  • Ability to handle multiple tasks and shift between responsibilities
  • Ability to teach, train, and supervise others in a supervisory capacity

 

COVID-19 Adjustment: Position will be onboarded virtually. Potential to orient to the physical office space in person depending on CDC and agency requirements at the time of onboarding. Updates to protocol are implemented on a regular basis.

Catholic Charities and Catholic Charities Community Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by law.

Homebound Case Worker
posted July 12, 2022
Location: Bronx
On-Site
Full-Time
Learn More
Classification: Professional
Department: Community Outreach Services
Program / Contact: Feeding Our Neighbors
Reports To: Program Director
Position ID: 2005195
Pay Range: $50,000-$55,000/year
Supervisory Repsonsibilities: No

 Summary: This position’s primary function is to fulfill Catholic Charities commitment to help homebound seniors, elderly, those who are disabled, and who are recipients of our various food pantry programs receive supportive services while in their homes. An integral part of the program, this position will ensure those who are homebound are provided nutritious and healthy food products along with quality social services. 

Essential Duties and Responsibilities include the following. Other duties may be assigned. 

  • Provides in-home supportive services to seniors, elderly and disabled who are in need of home bound food services 
  • Provide assessments for home bound clients 
  • Conduct regular home visits to select group based on established food pantry roster. Provides effective engagement, assessment, service planning, referrals and follow up 
  • Provides integrated service delivery and functions as part of a broader team. Works closely with Case 
  • Management in identifying clients/client populations interested in receiving long term care management beyond food delivery 
  • Develops knowledge about and maintains collaborative relationships with community agencies, other Catholic Charities Departments, Divisions, Affiliates and Archdiocesan entities 
  • Enters all information into a Data Management System, meets program deliverables in a timely and efficient manner, and understands the significance of documentation to funders 
  • Actively participates in weekly supervision 
  • Attends and participates in monthly Department meetings, community meetings, trainings, and other agency related activities 

Position Type and Expected Hours of Work: 

This is a full-time position. Days and hours of work are generally 9:00am to 5:00pm Monday – Friday. Additional hours may be required to meet program deadlines, or client needs.

Working conditions and physical demands required: 

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

  • Travel for home visits, outreach, staff meetings and/or escorting clients at least 60% of the time using 
  • reliable transportation, traversing streets, ascending/descending stairs, and exposed to outside weather. 
  • Assess and work in varied home environmental conditions, possibly including vermin/bedbugs. 
  • Traverse neighborhoods that may require a high level of alertness and awareness of surroundings. 
  • Work with clients who require comprehensive support, some under potentially stressful conditions. 
  • Remain in a stationary position at a workstation and use a computer approximately 40% of the time. 
  • Frequently sit for long periods attending meetings. 
  • Pack and carry food pantry bags. 

Qualifications 

Education and/or experience required: 

  • Bachelor’s Degree in Social Work or related field 
  • Two years of experience in the social services field preferred 
  • Second Language required; Spanish/English 

Skills, Licenses, and/or competencies required: 

  • Excellent interpersonal skills; the ability to work well independently and as part of a team. 
  • Knowledge of social service delivery systems and local resources. 
  • Excellent organizational, time-management and communication skills. 

Pay Range: $50,000 to $55,000

Catholic Charities and Catholic Charities Community Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by law.

Application Support Analyst – Entry-level
posted July 12, 2022
Location: Manhattan
On-Site
Full-Time
Learn More
Classification: Administrative Support Worker
Department: Fiscal IT
Program / Contact:
Reports To: Manager of Fiscal Applications Support
Position ID: 2000242
Pay Range: $55,000-$65,000
Supervisory Repsonsibilities: No

Catholic Charities Community Services (CCCS) is seeking an Application Support Analyst – Entry Level. The position is an important member of the fiscal team with responsibility for the timeliness, quality and accuracy of system generated financial reporting. The position reports to the Manager of Fiscal Applications Support, but must exercise the ability to work independently on numerous assigned projects.

We are seeking an innovator with the vision and skill set to facilitate system enhancements for financial reporting, budgeting, and workflow implementation. The position is an ideal entry-level position for someone with a Bachelor’s degree in Business or Information Systems. In addition to strong interpersonal and communication skills with financial / accounting staff, the position would benefit from knowledge of an Enterprise Accounting System, report writing, Excel and the ability to produce quality materials within tight timeframes.

Qualifications:

  • Bachelors in Business or Information Systems or Bachelors with Minors on Mathematics and Computer Science
  • Knowledge of automated financial and accounting reporting systems, with abilities to incorporate Excel, MS-Access, SQL, Python, Java, R, CSS, and HTM solutions in Prophix and Lawson.
  • Microsoft Office (Excel, Word, Access, PowerPoint)
  • Report writing experience in Crystal, MS-Access and/or Lawson.
  • Knowledge of generally accepted accounting principles (including non-profit accounting).
  • Ability to prepare journal entries, analyze financial data and prepare audit schedules.
  • Strong interpersonal and communication skills exhibited by the ability to communicate with staff, management, and other departments in a professional manner.
  • Ability to produce quality materials within tight timeframes, a willingness to work a flexible schedule, including evenings and occasional weekend work and a commitment to the mission of Catholic Charities.
  • Microsoft and/or Financial software certifications or certificates.
  • lnfor (Lawson) and/or Prophix experience.

To apply, please submit a resume and cover letter.

COVID-19 Adjustment: Position will be on-boarded virtually. Potential to orient to the physical office space in person depending on CDC and agency requirements at the time of onboarding. Updates to protocol are implemented on a regular basis.

Catholic Charities and Catholic Charities Community Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by law.

Clerical Support
posted July 12, 2022
Location: Manhattan
On-Site
Full-Time
Learn More
Classification: Administrative Worker
Department: Business Services
Program / Contact: Facilities
Reports To: Director of Business Services
Position ID: 2002112
Pay Range: $31000-$34999
Supervisory Repsonsibilities: No

Summary: The Clerical Support will undertake a variety of activities in the Business Services Department ranging from filling and answering phones to assist with preparation of invoices, copying, faxing, scanning and other office work.

Essential Duties and Responsibilities:

  • Maintain department files so they remain updated and easily accessible.
  • Answer phones to take messages or redirect calls to appropriate individuals.
  • Utilize office equipment such as photocopier, printers, computer, scanner.
  • Perform general office duties including, but not limited to faxing, copying, scanning, filing, opening and distributing mail.
  • Prepares and processes appropriate paperwork to pay vendor invoices (AFPs)
  • Assists in office policy and procedures by collecting, organizing and maintaining a file with respect to those policies and procedures.
  • Maintain and distribute meeting minutes as necessary for departmental meetings.
  • Maintain Director’s calendar and set up appointments, coordinate conference room bookings and transportation as needed.
  • Keep a schedule of vacations and coordinate meetings for the Business Services department.
  • Assist with various reports as needed.
  • Assist with the facility maintenance database as needed.
  • Maintain the departmental keys for offices and vehicles; loan/distribute/collect keys as necessary.
  • Assist in special projects and other job-related duties as assigned.

Position Type and Expected Hours of Work:

This is a full-time position. Days are generally Monday – Friday, 8:30am – 4:30pm. Additional hours may be required, as well as travel for certain meetings/trainings.

Qualifications

Education and/or experience required:

  • High School Diploma or Equivalency
  • A minimum of one (1) years’ relevant experience.

Skills, Licenses, and/or competencies required:

  • Computer proficiency in MS Office. Must successfully pass Prove-It skills test in MS Word and Excel.
  • Good interpersonal, organizational and time management skills; ability to work independently.
  • Excellent verbal and written communication skills.
  • Ability to exercise discretion and good judgment.
  • Excellent time management and organizational skills and ability to multi-task and prioritize work.

Working conditions and physical demands required:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Occasional travel to attend/assist at special events/meetings using public transportation or vehicle, traverse city streets; occasionally ascend/descend stairs, and be exposed to outside weather conditions.
  • Ability to address clients who require consistent and comprehensive support, and who may be under great stress.
  • Remain stationary at a work station and/or use a computer at least 70% of the time, on/off site.
  • Ability to operate standard office equipment i.e. copier, fax, scanner, postage machine and printer.
  • Ability to use and respond to phone calls.
  • Ability to transport/lift and file documents in cabinets.
Maintenance Worker
posted July 12, 2022
Location: Bronx
On-Site
Full-Time
Learn More
Classification: Service Worker
Department: Business Services
Program / Contact:
Reports To: Director of Business Services
Position ID: 2000538
Pay Range: $30,000 - $36,000/year
Supervisory Repsonsibilities: No

Summary: Provide cleaning and maintenance support at the South Bronx Center.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Dust, mop, and clean surface areas.
  • Sweep and vacuum offices and common areas.
  • Maintain kitchen area.
  • Assist with repairs such as changing light bulbs, installing shelves.

Position Type and Expected Hours of Work:

This is a full-time position. Days of work are generally Monday – Friday, either 9:00am to 5:00pm or 10am to 6pm, with exceptions for special events. Hours will be coordinated according to program needs.

Working conditions and physical demands required:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Remain upright on the feet, particularly for sustained periods of time.
  • Use upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion, or to press against something with steady force in order to thrust forward, downward or outward.
  • Raise objects from a lower to a higher position or move objects horizontally from position-to-position.
  • Bend the body downward and forward by bending leg and spine.
  • Extend hand(s) and arm(s) in any direction.
  • Apply pressure to objects with the fingers and palm.
  • Medium to heavy physical work, exerting from 50 to 100 pounds of force occasionally.
  • Subject to atmospheric conditions such as: fumes, odors, dust, cleaning solutions, sprays, etc.

Qualifications

Education and/or experience required:

  • High School diploma or equivalent.
  • Experience or training in a building trade, moving, maintenance, and performing general repairs.

Skills, Licenses, and/or competencies required:

  • Ability to handle multiple demands and work well independently or within a team.

Pay Range: $30,000 to $36,000

Brooklyn Apartment Treatment Program Senior Case Manager – Sign-on bonus $1000
posted July 12, 2022
Location:
On-Site
Full-Time
Learn More
Classification: Administrative Support Worker
Department: Beacon of Hope (BOH)
Program / Contact: Apartments Program
Reports To: Director of Apartment Programs
Position ID:
Pay Range: $22.84 - $24.04 hour
Supervisory Repsonsibilities: No

TO APPLY EMAIL RESUME TO: BOH.JOBS@catholiccharitiesny.org

Beacon of Hope (BOH), a Division of Catholic Charities Community Services (CCCS), is seeking a  Senior Case Manager to provide services to clients living in Brooklyn in its Apartment  Program. The Senior Case Manager assists the Program Director with oversight of the office and supports all program staff. The Senior Case Manager provides support services to clients living with Serious Mental Illness, serves as a liaison for all other services required by clients, performs environmental assessments, and escorts clients to appointments. The Senior Case Manager performs work in accordance with Office of Mental Health regulatory requirements and BOH Policies and Procedures.  Apartment Program work requires home visits in the community.

Hours of work are Monday through Friday, 9:00 AM – 5:00 PM.  Salary is commensurate with educational attainment and experience.

Job Requirements:

  • Bachelor’s Degree with two years Case Management experience, or a High School Diploma or its equivalent with five years of Case Management experience.
  • Two years of Case Management experience working with mentally Ill and/or substance use population.
  • Ability to work cooperatively and patiently with others.
  • Ability to work well independently and as part of a team.
  • Excellent organizational, time-management and communication skills.
  • New York State Driver’s License preferred.

TO APPLY EMAIL RESUME TO: BOH.JOBS@catholiccharitiesny.org

Staten Island Apartment Programs Case Manager – Sign-on bonus $1000
posted July 12, 2022
Location: Staten Island
On-Site
Full-Time
Learn More
Classification: Administrative Support Worker
Department: Beacon of Hope (BOH)
Program / Contact: Apartment Programs
Reports To: Director of Apartment Programs
Position ID:
Pay Range: $20.35 - $21.96 / hour
Supervisory Repsonsibilities: No

TO APPLY EMAIL RESUME TO: BOH.JOBS@catholiccharitiesny.org

Beacon of Hope (BOH), a Division of Catholic Charities Community Services (CCCS), is seeking a Case Manager to provide services to clients living on Staten Island as part of its Supported Housing Program. The Case Manager makes home visits to provide support services to clients living with Serious Mental Illness.  The Case Manager also serves as a liaison for all other services required by clients, performs environmental assessments, escorts clients to appointments and ensures work is performed in accordance with Office of Mental Health guidelines and CCCS and BOH Policies and Procedures.

Hours of work are generally Monday through Friday, 9:00 AM – 5:00 PM.  Salary is commensurate with educational attainment.

Job Requirements:

  • High School Diploma or equivalent.
  • Two years of Case Management experience, preferably with SMI population.
  • New York State Driver’s License a plus.

TO APPLY EMAIL RESUME TO: BOH.JOBS@catholiccharitiesny.org

Program Director
posted July 12, 2022
Location: Manhattan
On-Site
Full-Time
Learn More
Classification: Professional
Department: Alianza
Program / Contact:
Reports To: Director of Youth Services Division
Position ID: 2000619
Supervisory Repsonsibilities: Yes

Summary: The Program Director is responsible for the coordination and supervision of comprehensive services to children, youth and families, contract compliance, monitoring, reporting and for resource development of the program.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Supervise onsite, day-to-day programs, services, and activities funded directly through the BEACON Program budget.
  • Supervise the Educational Specialist and approve the final educational curriculum with the Director of Youth Services.
  • Implement the educational curriculum and other assigned after school program activities.
  • Supervise and evaluate assigned program staff as per agency policies and funder guidelines; and conduct appropriate staff conferences and meetings.
  • Act as liaison to school principal, teachers, custodial and other school staff and participates in related school meetings.
  • Monitor and report on contract compliance and programs.
  • Submit weekly reports on a timely basis.
  • Work with the Director of Operations and Fiscal Officer to insure prompt submission of reports.
  • Support all agency fundraising projects.
  • Participate in all required DYCD meetings and trainings.

Position Type and Expected Hours of Work:

This is a full-time position. Days and hours of work are generally 1PM to 9 PM Monday – Friday during the winter, and 8:00 AM – 6:00 PM during the summer. Additional hours may be required to meet program deadlines or client needs. Saturdays may alternate with the Assistant Director and special community events on Sundays.

Working conditions and physical demands required:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • To conduct field trips or attend events, individuals will use public transportation or traverse city streets, occasionally ascend/descend stairs, and be exposed to outside weather conditions.
  • Ability to work with youth and the general public
  • Remain in a stationary position at a workstation or while monitoring activities; and use a computer at least 30% of the time.

Qualifications

Education and/or experience required:

  • Bachelor’s Degree.
  • Two years’ supervisory experience in implementing after school programs.

Skills, Licenses, and/or competencies required:

  • Must meet qualifications for mandated SACC license.
  • Proficient in Microsoft Word and Excel.
  • Excellent interpersonal skills and dynamic presentation style.
  • Strong communication, organizational, and administrative skills.
  • Ability to work well independently as well as part of a team.
  • Demonstrated leadership ability.
  • Commitment to the mission of Catholic Charities Community Services.

Pay Range: $58,500 to $65,000

Advocate Counselor
posted July 12, 2022
Location: Manhattan
On-Site
Part-Time
Learn More
Classification: Professional
Department: Alianza Division
Program / Contact: LTW at Innovation Diploma Plus
Reports To: Program Director
Position ID: 2000663
Supervisory Repsonsibilities: No

Summary: This position provides direct supportive service and follow-up to program participants, assisting them in completing their high education and have a post-secondary plan. Documents delivery of contractual services such as academic support, job readiness, career exploration, attendance outreach, seminar, site information, counseling and exposure to job readiness and career exploration; develops materials/lessons to strengthen participate resiliency and knowledge. This position will serve as liaison between parent, school and student.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Developmental, Social Services
    • Responsible of overseeing a caseload of at least 40 students
    • Conducting regular one on one session with caseload, at least twice a month
    • Developing student social’s intelligence through teaching Advisory/Community Gathering
    • Adapting the existing Advisory curriculum and Lesson Plan to meet student’s developmental needs and develop resiliency
    • Creating and maintain a working alliance with Students
    • Providing crisis counseling for case load as needed
    • Providing attendance outreach through phone calls, morning wake-up calls, letters, case conferencing and/or home visit
    • Organize and implement special activities/events: Tutoring, leadership (Youth Council or Youth Leaders College Access or R.E.D – Real Educated Divas mentoring, G.R.E.E.N –
    • Gentlemen Reaching Education Excellence Now, recreational, cultural, social activities
    • Support new student admission process (outreach, open houses/intake interviews, new students’ orientation, parents’ orientations, among others)
  • College & Career Readiness and Post-Graduation Planning
    • Supporting in tracking students’ academic progress using report cards, progress reports, and periodic assessments
    • Help students assess personality traits to develop realistic educational career plans
    • Educating students and parents about colleges, the college admissions process, trends, procedures, and testing through workshops and or individual counseling
    • Assist student in completing college and financial aid application
    • Support students to develop employability skills (Resume building, Cover letter writing, Mock Interviews, completion of internship application, job shadowing opportunities)
  • Administrative Duties
    • Record service/progress notes for caseload including but not limited to attendance outreach, individual counseling, career and college advisement, tutoring, seminar in web-based data collection systems (i.e. LTW services tool, Skedula/other).
    • Assess for referrals to community-based support services for students and family members
    • Assist Students not participating in subsidized internships provide with non-paid community service/ service-learning placements during the academic year, upon request
    • Track volunteering students and number of hours completed
    • Attend internal and external meetings, trainings and conferences as necessary

Position Type and Expected Hours of Work:

This is a part-time 25 hours position Monday to Friday. Evening and occasional Saturday hours to meet program deadlines, or client needs and support special events.

Working conditions and physical demands required:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Ability and patience to work with young people, recognizing their exuberance and juvenile behavior, particularly in group settings.
  • Remain in a stationary position working at a computer at least 30% of the time or monitoring activities.
  • Move for long periods, providing instruction or facilitating workshops.
  • Travel when visiting work sites or taking field trips, using public transportation, traverse city streets, ascend/descend stairs, and be exposed to outside weather conditions, sometimes while escorting youth.

Qualifications

Education and/or experience required:

  • Bachelor’s degree in related field required.
  • Prior experience in the social service field.
  • Minimum Two (2) years of experience working in the field of youth development.

Skills, Licenses, and/or competencies required:

  • Bilingual, English and Spanish required
  • Strong communication, organizational, and administrative skills.
  • Ability to work well independently as well as part of a team.
  • Ability to handle multiple tasks
  • Proficient in Microsoft Word and Excel.
  • Demonstrate leadership ability.

Pay Range: $20.88 to $21.51 per hour

Staff Attorney
posted July 12, 2022
Location: Manhattan
On-Site
Full-Time
Learn More
Classification: Professional
Department: Immigration and Refugee Services
Program / Contact: Unaccompanied Minors Program
Reports To: Supervising Attorney
Position ID: 2003144
Supervisory Repsonsibilities: No

Summary: The Unaccompanied Minors Program (UMP) at Catholic Charities Community Services protects the rights of young immigrants to make informed decisions about their lives. Annually, we help thousands of young immigrants facing family separation, government detention, and deportation. Outside the courtroom, UMP welcomes recently arrived young immigrants with educational and integration opportunities, including the country’s first medical-legal partnership for unaccompanied minors, a recreational soccer league, and partnerships with New York City museums, dance theaters, and other cultural institutions to introduce immigrant youth to the world of opportunities at their doorstep in their new home.

The UMP staff attorney works under the supervision of a Supervising Attorney and alongside a case manager and

paralegal to provide legal services to young people who are, or have been, in federal custody under the Office of Refugee Resettlement. In addition to immigration legal services, the UMP staff attorney defends the rights of young people to family unity, safety, and bodily integrity while in government custody, and other emergent legal needs of immigrant youth. The position includes extensive contact with youth, including youth who have suffered abuse, abandonment, neglect, or other trauma.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Provide direct representation to unaccompanied minors in immigration and family matters before USCIS, EOIR, and state family courts.
  • Provide legal services to children who are detained in Office of Refugee Resettlement shelters throughout downstate New York. Core services include legal intake interviews, bond hearings for youth seeking less restrictive custody, federal litigation for separated youth seeking immediate family reunification, referrals to and collaboration with other legal service or litigation organizations as needed to protect the rights of youth in federal custody.
  • Appear as friend-of-the-court and record counsel at regular detained dockets in immigration court to provide case updates for youth pending release from ORR custody.
  • Maintain electronic and paper case files, monthly statistics and case reports, and other reporting to stakeholders.
  • Train, mentor and manage legal interns, fellows and volunteers for work on individual cases, presentations, legal screenings, and related work.

Position Type and Expected Hours of Work:

This is a full-time position. Days and hours of work are 9:00 AM to 5 PM Monday – Friday. Additional hours may be required to meet court and program deadlines, or client needs.

Working conditions and physical demands required:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Travel at least 50% of the time using public transportation, traverse city streets; occasionally ascend/descend stairs, and be exposed to outside weather conditions.
  • Sit at a workstation and use a computer at least 30% of the time.
  • Carry a laptop to offsite work locations.

Qualifications

Education and/or experience required:

  • Juris Doctor.
  • Experience in family and/or immigration law, including clinical or pro bono experience, preferred.
  • Admission to NY Bar; will consider law graduates and attorneys working towards admission to the NY Bar.

Skills, Licenses, and/or competencies required:

  • Fluency in Spanish.
  • Excellent oral and written communication skills.
  • Excellent interpersonal skills, maturity, and an ability to work both independently and in a highly collaborative team environment.
  • Excellent organizational, project management and computer skills.
  • Demonstrated commitment to public interest law, particularly to children’s issues and/or immigration.
  • Ability to travel throughout the five boroughs, the Archdiocese and Long Island.

Pay Range: $65,000 to $78,097

Program Director
posted July 12, 2022
Location: Bronx
On-Site
Full-Time
Learn More
Classification: Professional
Department: Beacon of Hope House
Program / Contact: Brooklyn & Staten Island Apartment Programs
Reports To: Assistant Director and/or Associate Director of Residential Services
Position ID: 2001683
Supervisory Repsonsibilities: Yes

Summary: The Program Director is responsible for the direct oversight of the Brooklyn and Staten Island Apartment programs, and any residential program which requires additional leadership support for any unspecified period of time. Program oversight responsibilities include but are not limited to maintaining a full program census, delivering restorative services according to resident service plans, maintaining acceptable health and safety standards for office and program spaces (including bedrooms and apartments), supervising staff performance and facilitating program improvement. The Program Director also supervises program activities such as skills groups for clients, recreation and socialization events, and all other programmatic interventions. All responsibilities noted below are applicable to the Program Director’s primary work sites as well as any additional programs the individual is assigned for coverage.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Oversees all programs’ operations.  Remains available to the programs 24 hours-per-day.
  • Responsible for hiring all program staff. Directly supervises all program staff. Conducts individual supervision meetings with staff and facilitates staff meetings. Conducts in-service training on a regular basis and ensures all staff are properly trained.
  • Monitors compliance with all applicable safety and health code requirements and takes appropriate and immediate action to address high risk situations.
  • Conducts intakes to identify potential residents, maintains a waiting list, and communicates regularly with referral sources. Maintains census as required by regulatory requirements and internal objectives.
  • Works with residents to help them follow psychiatric and medical plans and approves individual service plans for each resident. Integrates multidisciplinary services with on-site care. Facilitates and/or participates in case conferences.
  • Maintains case records in accordance with regulatory requirements; reviews individual case records and signs off on documentation as indicated. Ensures all paperwork and documentation is completed in a timely and thorough manner.
  • Monitor submission of progress notes on a daily basis, reviews quality of documentation, and ensures such meets all regulatory standards (and where applicable, billing requirements). Submits all internal reports regarding progress notes and (where applicable, billing), as required.
  • Conducts internal audits of clinical case records, financial records, and all other program documentation to ensure compliance with city, state, and federal regulations.  Responsible for maintaining all program licenses, accreditation and certifications.
  • Designs and implements a quality assurance and utilization review plan for the program; monitors compliance and reports regularly to Administration on the status of compliance efforts.
  • Investigates and address resident complaints and grievances.
  • Reviews all untoward incidents reports and directs follow-up of incidents.
  • Writes staff MEMOS and Disciplinary Action to promote culture of accountability.
  • Prepares written correspondence and notifications on resident related issues.
  • Keep Administrators and Managers aware of significant events and issues within the program.
  • Maintains productive working relationships with provider groups and referral sources.
  • Serves as the Petty Cash Custodian, managing all related activities as required.
  • Collects, prepares, checks, and submits all payroll materials within designated time frames.
  • Adheres to, and facilitates adherence of all staff, to all CCCS and Department policies and procedures.
  • Collects program fees and/or rent, maintains required documentation for such, tracks arrears and credits, submits all relevant materials and reports as required. Makes eviction recommendations and assists with eviction prevention process.
  • Enforces terms and conditions outlined in client agreements, and where applicable – Leases and Lease Riders.
  • Facilitates replenishment of program supplies and maintains inventory for such.
  • Assists with maintenance related issues, including repairs, preventative maintenance, and work by outside vendors in the program office and where applicable, apartments.
  • Where applicable, searches for new apartments for leasing and works with the landlord and Beacon’s administrative staff to secure the lease.
  • Where applicable, helps to ensure compliance with LIHTC regulatory requirements, including working with residents to obtain required documentation.
  • As assigned, serves as a Manager for additional residential programs by fulfilling any and all of the aforementioned job responsibilities noted above.

Position Type and Expected Hours of Work:

This is a full-time position. Generally, works 9:00 AM – 5:00 PM, Monday through Friday. Management positions must be available 24 hours daily by cell phone.

Working conditions and physical demands required:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Assess and work in varied environmental conditions.
  • Work with clients who require consistent and comprehensive support.
  • Remain stationary at a workstation and use a computer at least 75% of the time.
  • Walk site (s) to inspect environment, stand in place, and bend and lift small items, 25% of the time.
  • Travel to program sites, including resident apartments (where applicable), using transportation, traversing streets, ascending/descending stairs, with exposure to outside weather conditions.
  • Traverse neighborhoods that may require a high level of alertness and awareness of surroundings.
  • Speaking and hearing ability sufficient to communicate effectively by phone or in person at normal volumes.
  •  Vision adequate to read correspondence, computer screen, forms, etc.
  •  Good manual dexterity to operate computers.

Qualifications

Education and/or experience required:

  • Master’s Degree in a mental health discipline.
  • License in a mental health discipline preferred.
  • Computer literate with knowledge of Microsoft Office and Excel Spreadsheets.
  • Five years of experience working with the mental health population required.
  • Three years of supervisor experience.

Skills, Licenses, and/or competencies required:

  • Excellent judgment
  • Excellent clinical assessment skills
  • Excellent oral and written communication skills
  • Excellent organizational, time management and planning skills.
  • Excellent knowledge of social service delivery systems and local resources
  • Ability to engage and relate to residents, work effectively with others and demonstrate conflict resolution skills, and maintain professional boundaries.
  • Ability to manage and minimize agency risk.
  • Ability to appropriately assess and respond to crises and appropriately assess and respond to systems issues.
  • Ability to demonstrate flexibility, creativity, and initiative.
  • Ability to handle multiple tasks and shift between responsibilities.
  • Ability to teach, train, and supervise others in a supervisory capacity, work independently, think strategically, work proactively, think critically, problem solve, and lead.

Pay Range: $80,000 to $85,000

Program Director & Educational Specialist
posted July 12, 2022
Location: Manhattan
On-Site
Full-Time
Learn More
Classification: First/Mid Level Official
Department: Alianza
Program / Contact:
Reports To: Director of Elementary and Middle School Programs
Position ID: 2000629
Supervisory Repsonsibilities: Yes

Summary: The Program Director is responsible for the coordination and supervision of comprehensive services to children, youth and families for the COMPASS NYC Program. The Program Director is also responsible for contract compliance, monitoring, reporting and for resource development. The Program Director will also fill the role of Educational Specialist/Licensed Teacher and is responsible to create and implement curriculum for STEM, Literacy and educational enrichment for both the academic year and summer COMPASS NYC programs. The Program Director will train classroom support staff such as Group Leaders and Youth Workers.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Program Director

  • Supervise onsite, day-to-day programs, services, and activities funded directly through the COMPASS NYC Program budget, and other budgets as needed.
  • Implement the educational curriculum and other assigned after school program activities.
  • Supervise and evaluate assigned program staff as per agency policies and funder guidelines, and conduct appropriate staff conferences and meetings.
  • Act as liaison to school principal, teachers, custodial and other school staff, and participate in related school meetings; work closely with NYCHA staff on space issues and other concerns.
  • Monitor and report on contract compliance and programs.
  • Submit weekly reports on a timely basis.
  • Develop curriculum and lesson plans for after school services and summer day camp.
  • Work with Alianza Division team, the Fiscal team, and others to ensure prompt submission of reports.
  • Support all agency fundraising projects.
  • Monitor staff attendance; sign and submit time sheets by the payroll deadline.
  • Conduct weekly staff meetings and meet staff individually on a monthly basis.
  • Meet weekly with the Director of Elementary and Middle School Programs for supervision.
  • Participate in all required DYCD meetings and trainings.

Education Specialist

  • Create and implement STEM and Literacy curricula, and enrichment educational activities for COMPASS NYC program participants.
  • Design engaging and fun educational activities to stimulate students’ participation and learning.
  • Develop pre and post tests for all STEM and Literacy activities.
  • Observe and evaluate Group Leaders’ classroom interactions with Licensed Teachers, participants, and advise or report accordingly.
  • Train Group Leaders and Youth Workers in classroom and behavioral management.
  • Attend all program staff meetings, workshops, and trainings.

Position Type and Expected Hours of Work:

This is a full-time position. Days and hours of work are generally 10:00 AM to 6 PM Monday – Friday during the school year, and 8:00 AM – 6:00 PM during the summer. Additional hours on evenings and weekends may be required to meet program deadlines or client needs.

Working conditions and physical demands required:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • To conduct field trips or attend events, individuals will use public transportation or traverse city streets, occasionally ascend/descend stairs, and be exposed to outside weather conditions.
  • Ability to work with youth and the public.
  • Remain in a stationary position at a workstation or while monitoring activities, and use a computer at least 30% of the time.

Qualifications

Education and/or experience required:

  • Relevant four-year Bachelor’s Degree, including degrees in Education, Special Education, Teaching, Social Work, Sociology, Psychology, STEM, and Humanities/Liberal Arts

Skills, Licenses, and/or competencies required:

  • Three years of demonstrated successful experience in a supervisory position providing services to elementary school youth.
  • Completed coursework for site supervisors mandated under the New York State School Age Child Care (SACC) Regulations.
  • Experience in lesson planning, curriculum development, and implementation of structured programming for elementary school students
  • Proficient in Microsoft Word and Excel.
  • Excellent interpersonal skills and dynamic presentation style.
  • Strong communication, organizational, and administrative skills.
  • Ability to work well independently as well as part of a team.
  • Demonstrated leadership ability.
  • Commitment to the mission of Catholic Charities Community Services.
  • Teaching credentials and some teaching experience preferred.

Pay Range: $26.31 per hour

Field Operations Manager, Apartment Programs (2 available) – Sign-on bonus $2000
posted July 12, 2022
Location: Bronx, Staten Island
On-Site
Full-Time
Learn More
Classification: Professional
Department: Beacon of Hope (BOH)
Program / Contact:
Reports To: Director of Apartment Programs
Position ID:
Pay Range: Up to $57,500 / year
Supervisory Repsonsibilities: No

TO APPLY EMAIL RESUME TO: BOH.JOBS@catholiccharitiesny.org

Beacon of Hope (BOH), a Division of Catholic Charities Community Services, seeks two (2) Field Operations Managers for its Apartment Programs in the Bronx, Brooklyn and Staten Island. The Field Operations Manager primarily provides client services in the community by identifying apartments for rent, assessing and coordinating repairs, providing case management to clients and training and supporting Case Managers. The Field Operations Manager assists with overseeing program operations and in maintaining compliance with the Office of Mental Health regulatory requirements and BOH’s Policies and Procedures.  These positions also support operations in BOH offices located in either downtown Brooklyn and Hancock Street in Staten Island or Nelson Avenue and Westchester Avenue in the Bronx.

Hour of work are Monday through Friday, 9:00 AM – 5:00 PM. Salary is commensurate with experience

Job Requirements:

  • Bachelor’s degree in a Mental Health discipline.
  • Four years of case management experience working with mentally ill.
  • Strong leadership skills, with ability to work independently, flexibly and responsibly.
  • Excellent computer, organizational, time-management and communication skills.
  • New York State Driver’s License required.

TO APPLY EMAIL RESUME TO: BOH.JOBS@catholiccharitiesny.org

Property Accounting Manager – Sign-on bonus $1000
posted July 12, 2022
Location: Bronx, Manhattan, Staten Island
On-Site
Full-Time
Learn More
Classification: Professional
Department: Beacon of Hope (BOH)
Program / Contact:
Reports To:
Position ID: 2001659
Pay Range: $65,000 / year
Supervisory Repsonsibilities: No

TO APPLY EMAIL RESUME TO: BOH.JOBS@catholiccharitiesny.org

Beacon of Hope, a Division of Catholic Charities Community Services, provides multiple levels of residential services in the Bronx, Staten Island, and Brooklyn.

The Property Accounting Manager is primarily responsible for the oversight and management of all of Beacon of Hope’s Supported Housing Apartment Leases and Subleases, tracking credit and rent arrears information for all  clients, and managing Housing Court cases with an external law firm. Responsibilities include negotiating leases and processing all related paperwork, visiting new and existing apartments for assessments as necessary, monitoring and communicating housing court related information, and participating in facilities management conferences.

Primary office is in Manhattan with travel to Bronx and Staten Island about 25% of the time. Salary is commensurate with experience.

Job Requirements:

  • Bachelor’s degree in social sciences and/or accounting.
  • Three years of real estate and/or financial/bookkeeping experience.
  • Strong and effective communication and negotiating skills.
  • Demonstrate computer literacy and knowledge of Microsoft Office programs.

TO APPLY EMAIL RESUME TO: BOH.JOBS@catholiccharitiesny.org

Central Office Clerical Support – Sign-on bonus $1000
posted July 12, 2022
Location: Manhattan
On-Site
Full-Time
Learn More
Classification: Administrative Support Worker
Department: Beacon of Hope (BOH)
Program / Contact:
Reports To: Division Director
Position ID: 2001700
Pay Range: $17.00 - $18.00 per hour
Supervisory Repsonsibilities: No

TO APPLY EMAIL RESUME TO: BOH.JOBS@catholiccharitiesny.org

Beacon of Hope, a Division of Catholic Charities Community Services, provides multiple levels of residential services in the Bronx, Staten Island, and Brooklyn.

The Clerical Support’s primary responsibilities include answering the CCCS and BOH phone lines, greeting visitors, sorting and sending out the mail, scanning, faxing and emailing materials, and preparing and dropping off packages. This position also provides office assistance to the BOH staff in the Central Office located in Manhattan.

Hours of work are generally Monday through Friday, 9:00 AM – 5:00 PM. Salary is commensurate with experience. 

Job Requirements:

  • High School Diploma or equivalent, plus one year of related work experience.
  • Effective organizational, time-management and communication skills.
  • Entry Level Microsoft Office Skills including WORD and EXCEL preferred.

TO APPLY EMAIL RESUME TO: BOH.JOBS@catholiccharitiesny.org

Quality Improvement Manager – Sign-on bonus $2000
posted July 12, 2022
Location: Bronx
On-Site
Full-Time
Learn More
Classification: Professional
Department: Beacon of Hope (BOH)
Program / Contact:
Reports To: Division Director
Position ID: 2001697
Pay Range: $68,000 - $80,000
Supervisory Repsonsibilities: No

TO APPLY EMAIL RESUME TO: BOH.JOBS@catholiccharitiesny.org

Beacon of Hope, a Division of Catholic Charities Community Services, seeks a Quality Improvement Manager who will be located primarily in the Bronx. Responsibilities include ensuring compliance with the Office of Mental Health regulatory requirements for residential programs, serving as a liaison with external agencies, facilitating staff development, and managing HIPAA as well as Corporate Compliance. This position requires travel between program sites.

Work hours are Monday through Friday, 9:00 AM – 5:00 PM. Salary is commensurate with experience.

Job Requirements:

  • Master’s degree in a mental health discipline.
  • License in a Mental Health Discipline preferred.
  • Five years of experience working with mentally ill and/or substance use population.
  • Strong leadership skills, with ability to work independently, flexibly and responsibly.
  • Excellent computer, organizational, time-management and communication skills.

TO APPLY EMAIL RESUME TO: BOH.JOBS@catholiccharitiesny.org

Residential Projects Director – $3000 sign-on bonus
posted July 12, 2022
Location: Manhattan
On-Site
Full-Time
Learn More
Classification: Professional
Department: Beacon of Hope (BOH)
Program / Contact:
Reports To: Division Director
Position ID: 2001695
Pay Range: $95,000 - $100,000 / year
Supervisory Repsonsibilities: Yes

TO APPLY EMAIL RESUME TO: BOH.JOBS@catholiccharitiesny.org

Beacon of Hope (BOH), a Division of Catholic Charities Community Services, provides multiple levels of residential services in the Bronx, Staten Island, and Brooklyn.

The Residential Project Director (RPD) serves in a leadership capacity by providing direct oversight of various projects and facilitating department-wide operations. The RDP provides direct oversight of opening all new residential programs, the rehabilitation of existing programs, and the relocation of programs. The RPD implements and leads a Master’s level Social Work Student Field Instruction Program and provide supervision to the programs’ students, updates Residential Policies and Procedures Manuals and creates and facilitates a staff training program. The RPD may work as a Program Manager and participate in Quality Improvement activities as assigned.

Work hours are Monday through Friday, 9:00 AM – 5:00 PM. Salary is commensurate with experience.

Job Requirements:

  • Master’s Degree in a mental health discipline.
  • License in a Mental Health discipline required.
  • Five years of experience working with the mental health population required.
  • Three years of experience working in a program leadership position required.
  • Seminar In Field Instruction Certificate preferred.
  • Experience in opening a new program preferred.
  • Computer literate with basic knowledge of Microsoft Office and Excel Spreadsheets.

TO APPLY EMAIL RESUME TO: BOH.JOBS@catholiccharitiesny.org

Senior Project Asset Manager – Affordable Housing
posted July 12, 2022
Location: Manhattan
On-Site
Full-Time
Learn More
Classification: Professional
Department: New York Institute for Human Development (IHD)
Program / Contact:
Reports To: Chief Executive Officer
Position ID: 2005013
Pay Range: $75,000 - $80,000 / year
Supervisory Repsonsibilities: Yes

The Housing related entities of the Archdiocese include the Association of New York Catholic Homes, Inc., (ANYCH) which provides oversight to Archdiocesan related housing companies, and the New York Institute for Human Development (IHD), which aids in creation, survival, and growth of community-based organizations through a broad range of technical assistance, consulting services and financial support, together operate as Catholic Homes New York (Catholic Homes). Catholic Homes is the Archdiocesan housing department that includes 20 HDFCs that own and manage more than 2,700 affordable housing units. In addition, approximately 2,000 units of low-income family and senior housing units throughout the Archdiocese are under construction or in the pipeline for the development.

Catholic Homes is looking for a Senior Project Asset Manager to help build out the Asset Management team to oversee the portfolio of over 2,700 units of affordable housing and help move pipeline units from construction into the portfolio.  Qualified applicants will have demonstrable financial analysis and asset management experience and the ability to manage multiple priorities and deadlines. This position requires the applicant to work both as part of a team and independently on complex assignments. All responsibilities will be under the direction of the Chief Executive Officer.

Essential Duties and Responsibilities:

  • Develop and formalize asset management strategy, plans and processes to maintain and improve affordable housing assets. Responsibilities include developing, implementing, and overseeing long term capital needs assessments.
  • Work with property management companies to prepare annual operating budgets for assigned property portfolio.
  • Evaluate, assign, and monitor property performance. Work with the team to prioritize issues and develop action plans to address challenges.
  • Serve as a project manager for rehabilitation and new construction projects. With direction, and in collaboration with the development team, attend pre-construction and construction meetings, participate on conference calls, and advise architect and general contractor regarding materials used and on-going construction practices.
  • Provide regular project updates to development team, identifying issues and recommending solutions.
  • Manage and oversee the transition process specifically in collecting and providing due diligence as properties move from development to operations/asset management.
  • Ensure the readiness of new projects for occupancy.
  • Attend housing development company board and project related meetings.
  • Attend construction and construction requisition meetings as assigned.
  • Handle project related tasks and other duties as needed.

Position Type and Expected Hours of Work:

This is a full-time position. Days and hours of work are generally 9:00 AM – 5:00 PM, Monday – Friday.

Qualifications

Education and/or experience required:

  • A bachelor’s degree in a related field – preferably in engineering, management, or architecture.
  • Five years of multifamily affordable housing development and/or management experience or equivalent master’s degree.
  • An understanding of financial reports, balance sheets, and income statements.
  • Ability to write and review budgets then execute operations accordingly.
  • A passion for the multifamily affordable housing industry and an eye for value-add projects.

Skills, Licenses, and/or competencies required:

  • Asset management and/or property management experience is required.
  • Willingness to travel by public transit to both existing housing developments and new construction sites.
  • Excellent written and oral communications skills.
  • Strong problem-solving, creativity and critical thinking skills.
  • Ability to sort through complex issues, while managing multiple projects.
  • Team-oriented with a collaborative work style and the ability to work well with a diverse group of professionals.
  • Demonstrated ability to meet deadlines and manage multiple projects.
  • Advanced knowledge Microsoft Office 365 required, remote systems literate.
  • Deep commitment and understanding of affordable housing, a positive can-do attitude and dedication to the company’s goals and growth.

Working conditions and physical demands required:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Remain in a stationary position at a workstation or in meetings, using the computer approximately 70% of the time.
  • Work in an office environment; exposure to outside weather conditions traveling to both existing housing developments and new construction sites.
  • Travel to and traverse active construction sites.

COVID-19 Adjustment: Position will be onboarded virtually. Potential to orient to the physical office space in person depending on CDC and agency requirements at the time of onboarding. Updates to protocol are implemented on a regular basis.

Catholic Charities and Catholic Charities Community Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by law.

Program Director – PS132
posted June 6, 2022
Location: Manhattan
On-Site
Full-Time
Learn More
Classification: Professional
Department: Alianza
Program / Contact:
Reports To: Director of Youth Services
Position ID: 2000630
Pay Range: $59,000 - $63,000
Supervisory Repsonsibilities: Yes

Summary: The Program Director is responsible for the coordination and supervision of comprehensive services to children, youth and families for the COMPASS NYC Program. The Program Director is also responsible for contract compliance, monitoring, reporting and for resource development.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Supervise onsite, day-to-day programs, services, and activities funded directly through the COMPASS NYC Program budget.
  • Supervise the Educational Specialist and approve the final educational curriculum with the Director of Youth Services.
  • Implement the educational curriculum and other assigned after school program activities.
  • Supervise and evaluate assigned program staff as per agency policies and funder guidelines, and conduct appropriate staff conferences and meetings.
  • Act as liaison to school principal, teachers, custodial and other school staff; Participate in related school meetings.
  • Monitor and report on contract compliance and programs.
  • Submit weekly reports on a timely basis.
  • Work with the Director of Operations and Fiscal Officer to insure prompt submission of reports.
  • Support all agency fundraising projects.
  • Monitor staff attendance; sign and submit time sheets by the payroll deadline.
  • Conduct weekly staff meetings and meet staff individually on a monthly basis.
  • Meet weekly with the Director of Youth Services for supervision.
  • Participate in all required DYCD meetings and trainings.

Position Type and Expected Hours of Work:

This is a full-time position. Days and hours of work are generally 10:00 AM – 6:00 PM Monday – Friday during the winter, and 8:00 AM – 6:00 PM during the summer. Additional hours may be required to meet program deadlines or client needs.

Working conditions and physical demands required:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • To conduct field trips or attend events, individuals will use public transportation or traverse city streets, occasionally ascend/descend stairs, and be exposed to outside weather conditions.
  • Ability to work with youth and the general public.
  • Remain in a stationary position at a work station or while monitoring activities, and use a computer at least 30% of the time.

Qualifications

 Education and/or experience required:

  • Bachelor’s Degree.
  • Two years’ supervisory experience in implementing after school programs.

Skills, Licenses, and/or competencies required:

  • Must meet qualifications for mandated SACC license.
  • Proficient in Microsoft Word and Excel.
  • Excellent interpersonal skills and dynamic presentation style.
  • Strong communication, organizational, and administrative skills.
  • Ability to work well independently as well as part of a team.
  • Demonstrated leadership ability.
  • Commitment to the mission of Catholic Charities Community Services.

COVID-19 Adjustment: Position will be onboarded virtually. Potential to orient to the physical office space in person depending on CDC and agency requirements at the time of onboarding. Updates to protocol are implemented on a regular basis.

Catholic Charities and Catholic Charities Community Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by law.

Administrative Assistant (3 Available Positions)
posted May 25, 2022
Location: Manhattan
On-Site
Full-Time
Learn More
Classification: Administrative Support Worker
Department: Alianza
Program / Contact:
Reports To: Program Director
Position ID: 2008760; 2008761; 2008762
Supervisory Repsonsibilities: No

Summary: Alianza Youth Services is a non-profit division of Catholic Charities which strives to strengthen academic achievement, health & wellness, artistic expression, and employment access to young people. Our goal is to provide youth between the ages of 14 – 21 with focused civic-engagement, work-readiness, and paid opportunities. This position will provide essential clerical and administrative support to the Program Director and assist with various projects to ensure efficient operations.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Work closely with the Youth Employment Programs Director in the coordination of program operations, administrative tasks, and assisting with various projects throughout the year.
  • Handle the Director’s Outlook Calendar to schedule internal and external meetings.
  • Receive and manage incoming calls, arrange conference calls, etc.
  • Track and maintain expenditures for Director and Youth Employment Programs activities in coordination with fiscal team;
  • Process all invoices for payment through the check request process according to the fiscal guidelines
  • Reconcile and submit personal expenses reports for Director and Youth Employment Programs team members;
  • Maintain filing system of department paperwork and relevant program documentation;
  • Maintain, distribute and keep track of all program metro cards, gift cards, petty cash, etc.
  • Work closely with Youth Employment Programs team to ensure program data, lists, and information is current;
  • Assist with all contract, foundation, and funding program reports, statistics, data, etc.
  • Coordinate orders for office, program supplies and equipment;
  • Maintain equipment and other relevant inventory list or assist with up-keep of systems;
  • Coordinate with IT and/or Database Manager on program/staff equipment repairs or upgrades;
  • Assist with preparations (materials, refreshments, etc.) for program meetings and events as directed
  • Provide support to the Director and Youth Employment Programs team on special projects and tasks;

Position Type and Expected Hours of Work:

This is a full-time position. Days and hours of work are generally 9:00 AM to 5:00 PM, Monday – Friday. Additional hours may be required to meet program deadlines, or client needs.

Working conditions and physical demands required:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Remain stationary at a workstation and use a computer at least 75% of the time.
  • Travel at least 25% of the time using public transportation, traverse city streets; occasionally ascend/descend stairs, and be exposed to outside weather conditions.
  • Ability to operate standard office equipment i.e. copier, fax, scanner, postage machine and printer.
  • Ability to use and respond to phone calls
  • Ability to file client documents in cabinets.

Qualifications

Education and/or experience required:

  • HS Diploma/GED; Some college credit/courses is a plus,
  • Minimum of three (3) years’ related office experience.

Skills, Licenses, and/or competencies required:

  • Bilingual, English/Spanish a plus
  • Excellent interpersonal, communication and organizational skills
  • Ability to be a team player, work independently and with diverse groups of people
  • Ability to participate in community service initiatives if needed
  • Computer literate

Pay Range: $20.00 per hour

Front Desk Security Counselor
posted May 2, 2022
Location: Bronx, Staten Island
On-Site
Full-Time
Learn More
Classification: Professional
Department: Beacon of Hope House
Program / Contact: Joy Jasper
Reports To: Program Director
Position ID: 2001539
Supervisory Repsonsibilities: No

Summary: The Front Desk Security Counselor provides supportive counseling and crisis intervention as required by individual residents and the needs of the environment. Major areas of responsibility include monitoring the safety and security of the facility, providing good customer service, and exercising good judgment in managing situations. 

Essential Duties and Responsibilities include the following. Other duties may be assigned. 

  • Integrate care of residents with other Beacon staff as well as with other service providers. 
  • Following regulations as described by the New York State Office of Mental Health and enumerated by the Policies and Procedures of the Beacon of Hope House, Inc. 
  • Attendance at all meetings as required by the Program or instructed by the Agency. 
  • Record keeping responsibilities as indicated by Agency Policy and Procedures. All program staff may record in individual cases records as required by events, interactions, or plans. 
  • Responsible for the maintenance of the community residence environment according to the program design and the individual and collective needs of residents. 
  • Supervise the distribution of medication to residents and track such with shift and weekly counts as indicated. 
  • Engage residents in regular discussion related to their individual long and short-term goals and an evaluation of the services they receive at the Beacon of Hope House. 
  • Carry out strategies for helping which are discussed and agreed at rounds meetings with both Program Directors and Program Managers. 
  • Act as liaison for all other services needed by the resident and specified in the comprehensive service plan, which includes scheduling, follow up, collaboration, referral or any other process necessitated by the client’s service plan. Services include, but are not limited to: medical, psychiatric, dental, entitlement benefits, day programs, pharmaceutical, travel, emergency, financial, and legal. 
  • Assist in planning and carrying out weekend and evening recreational activities with residents. 

Position Type and Expected Hours of Work: 

This is a full-time position. Must be able to work flexible/shift schedule and be available for emergencies. 

Working conditions and physical demands required: 

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

  • Ambulate, remain in a stationary position, occasionally carry and move over 50 pounds, ascend/descend stairs, place items above and below the head, and continually reposition during working hours. 
  • Exposure to routine cleaning products and household chemicals. 
  • Travel locally using public transportation, Traverse City streets, and be exposed to outside weather conditions while escorting clients. 
  • Assist clients in daily living tasks such as cooking, cleaning, packing, laundering, etc. requiring moving, transporting, positioning, using cooking utensils, and/or positioning objects. 
  • Work with clients who require consistent and comprehensive support. 
  • Work under potentially stressful conditions. 

Qualifications 

Education and/or experience required: 

  • High School Diploma. 
  • Experience or training relevant to helping the mentally ill. 

Skills, Licenses, and/or competencies required: 

  • Willing to work flexible hours and be available for emergencies as needed. 
  • Ability to express thoughts clearly and concisely both verbally and in writing. 

Pay Range: $17.50 to $19.00 per hour.

COVID-19 Adjustment: Position will be onboarded virtually. Potential to orient to the physical office space in person depending on CDC and agency requirements at the time of onboarding. Updates to protocol are implemented on a regular basis. Catholic Charities and Catholic Charities Community Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by law.

Field Coordinator (2 available)
posted May 2, 2022
Location: Bronx
On-Site
Full-Time
Learn More
Classification: Professional
Department: Beacon of Hope House
Program / Contact: Brooklyn & Staten Island Apartment Programs
Reports To: Program Director of Brooklyn & Staten Island Apartment Programs
Position ID: 2001684; 2001688
Supervisory Repsonsibilities: Yes

Summary: Staten Island and Brooklyn Apartment Programs Field Coordinator is responsible for helping residents learn community life skills appropriate to their needs as recorded in their comprehensive service plan so that they may live as independently as possible. The Staten Island and Brooklyn Apartment Programs Field Coordinator provides assistance with office oversight and support to all other program staff.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Case Management

  • Provide case management for clients as assigned. Work with residents to attain skills of daily living, i.e., grooming, dressing, meal planning and preparation, budgeting, shopping, and recreational skills.
  • Act as liaison for all other services needed by the resident and specified in the comprehensive service plan, which includes scheduling, follow up, collaboration, referral or any other process necessitated by the client’s service plan.  Services include, but are not limited to medical, psychiatric, dental, entitlement benefits, day programs, pharmaceutical, travel, emergency, financial, and legal.
  • Integrate care of residents with other Beacon of Hope staff as well as with other service providers.
  • Make multiple visits per month to assigned clients in their home and/or other location as agreed upon with the client and by the Program’s Manager.
  • Assist with general maintenance as needed (e.g., light bulb replacement, bedbug preparation for extermination, replacement of smoke/CO2 detector battery).
  • Establish, maintain and document collateral contacts with the residents’ friends, family and providers.
  • Escort clients to various appointments- medical, psychiatric, Social Security Administration, Public Assistance, and Emergency Rooms, as necessary
  • Provide crisis intervention with the assistance of the NYPD, Mobile Crisis, and/or EMS.
  • Perform work in accordance with the New York State Office of Mental Health applicable regulations and/or guidelines, as well as Catholic Charities Community Services, and Beacon of Hope’s Policies and Procedures.
  • Use AWARDS system to input progress notes within 24 hours of meeting with a client, update chart contents consistent with all Policies and Procedures, complete Service Plans and all other documentation on time, and create work orders for apartment repairs.

Office Management

  • Work with the program’s Director and Beacon of Hope Administrators to monitor ongoing work.
  • Assist with training new program staff.
  • Provides supervision to Case Managers as assigned by the Director.
  • Coordinate office activities with the Administrative Assistant and Case Managers.
  • Provide general oversight of office operations by monitoring on-site activities.
  • Support Case Managers in their work with residents through ongoing communication.

Field Work

  • Make field visits with Case Managers to provide additional support.
  • Perform ongoing environmental assessments of clients’ apartments to ensure residents’ safety and to remain in compliance with program standards. Report safety concerns to the Program Manager.
  • Identify apartments repairs and collaborate with internal and external property management staff to prepare scopes of work and secure vendors.
  • Monitor maintenance repair and vendor work to ensure efficient and thorough completion.
  • Maintain program supply and furniture inventory and prepare associated reports and orders for such.

General

  • Attend meetings, trainings, seminars workshops and conferences as required and assigned.
  • Adhere to personnel and residential policies and procedures as outlined in the CCCS Personnel Policies and Procedures Manual and BOH Policies and Procedures Manual, respectively.

Position Type and Expected Hours of Work:

This is a full-time position. Work hours are generally between 9:00 A.M and 5:00 P.M, Monday through Friday. In the event of a client emergency, work hours may vary.

Working conditions and physical demands required:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Ability to travel on Staten Island and Brooklyn to residents’ apartments at least 75% of the time using various modes of transportation, traversing streets, ascending/descending stairs, with exposure to outside weather conditions.
  • Traverse neighborhoods that may require a high level of alertness and awareness of surroundings.
  • Remain in a stationary position at a workstation and use a computer approximately 25% of the time.
  • Assess and work in varied environmental conditions and potentially stressful conditions,
  • Work with clients who require consistent and comprehensive support.
  • Assist clients in daily living tasks such as cooking, cleaning, packing, laundering, etc. requiring moving, transporting, positioning, using cooking utensils, and/or positioning objects.
  • Speaking and hearing ability sufficient to communicate effectively by phone or in person at normal volumes.
  • Vision adequate to read correspondence, computer screen, forms, etc.
  • Good manual dexterity to operate computers.

Qualifications

Education and/or experience required:

  • Master’s Degree in a mental health related discipline.
  • Three years Case Management experience, preferably with individuals with serious mental illness.
  • Experience with property management preferred.

Skills, Licenses, and/or competencies required:

  • New York State Driver’s License, where necessary
  • Good judgment, Strong customer services skills
  • Ability to effectively manage time, handle multiple tasks and shift between responsibilities.
  • Ability to keep program’s Director well-informed.
  • Ability to work cooperatively and patiently with others and work well independently and as part of a team.
  • Ability to remain calm and focused on emergency situations, appropriately assess, and respond to situations, including ability to de-escalate residents, work effectively with others and demonstrate conflict resolution skills, effectively respond to crises, and manage and minimize agency risk.
  • Ability to effectively use Foothold AWARDS and Microsoft Word.
  • Ability to express thoughts clearly and concisely both verbally and in writing and work proactively, problem solve, and think critically and strategically.

Pay Range: $55,000 – $60,000

Flex-Site Senior Case Manager (2 Available Positions)
posted May 2, 2022
Location: Bronx
On-Site
Full-Time
Learn More
Classification: Administrative Support Worker
Department: Beacon of Hope House
Program / Contact: Congregate or Apartment Programs
Reports To: Program Director or Manager
Position ID: 2001678 & 2001679
Supervisory Repsonsibilities: No

Summary: The Flex-Site Senior Case Manager may be assigned to different programs in the borough of their assignment for varying periods of time. The Flex-Site Senior Case Manager is responsible for helping residents learn community life skills appropriate to their needs as recorded in their comprehensive service plan so that they may live as independently as possible. The Flex-Site Senior Case Manager may also provide assistance with office oversight and support to all other program staff.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Apartment Programs

  • Provide case management for clients as assigned. Work with residents to attain skills of daily living, i.e. grooming, dressing, meal planning and preparation, budgeting, shopping, and recreational skills.
  • Act as liaison for all other services needed by the resident and specified in the comprehensive service plan, which includes scheduling, follow up, collaboration, referral or any other process necessitated by the client’s service plan.  Services include, but are not limited to: medical, psychiatric, dental, entitlement benefits, day programs, pharmaceutical, travel, emergency, financial, and legal.
  • Integrate care of residents with other Beacon of Hope staff as well as with other service providers.
  • Make multiple visits per month to assigned clients in their home and/or other location as agreed upon with the client and by the Program’s Manager.
  • Perform ongoing environmental assessments of clients’ apartments to ensure residents’ safety and to remain in compliance with program standards. Report safety concerns to the Program Manager.
  • Assist with general maintenance as needed (e.g., light bulb replacement, bedbug preparation for extermination, replacement of smoke/CO2 detector battery).
  • Establish, maintain, and document collateral contacts with the residents’ friends, family and providers.
  • Escort clients to various appointments- medical, psychiatric, Social Security Administration, Public Assistance, and Emergency Rooms, as necessary
  • Provide crisis intervention with the assistance of the NYPD, Mobile Crisis, and/or EMS.
  • Perform work in accordance with the New York State Office of Mental Health applicable regulations and/or guidelines, as well as Catholic Charities Community Services, and Beacon of Hope’s Policies and Procedures.
  • Use AWARDS system to input progress notes within 24 hours of meeting with a client, update chart contents consistent with all Policies and Procedures, complete Service Plans and all other documentation on time, and create work orders for apartment repairs.
  • Attend meetings, trainings, seminars workshops and conferences as required and assigned.
  • Work with the program’s Director and Beacon of Hope Administrators to monitor ongoing work.
  • Coordinate office activities with the Administrative Assistant and Case Managers.
  • Provide general oversight of office operations by monitoring on-site activities.
  • Support Case Managers in their work with residents through ongoing communication.
  • Make field visits with Case Managers to provide additional support.
  • Assist with training new program staff.

Congregate Programs

  • Maintain the environment safely and securely, including monitoring surveillance cameras and conducting hourly building walk-throughs to assess the physical environment, and ensure the well-being of all.
  • Document significant building activities and events in the Communication Logbook.
  • Perform light maintenance and housekeeping skills, such as picking up or emptying garbage, mopping up spills, shoveling snow, etc.
  • Ensure all visitors provide identification and sign in the Visitor Log.
  • Assess and respond to resident situations, including the utilization of de-escalation techniques.
  • Report crises, untoward incidents, and emergencies immediately to the Manager that is on-site or on-call.  Document such events in the program log, incident reports, and on appropriate forms in a timely manner.
  • Distribute and medication in accordance with Beacon of Hope Policy and Procedures.
  • Distribute meals to residents and assists with the clean-up of the kitchen and dining room.
  • Facilitate various therapeutic recreational programs for residents including individual activities and groups.
  • Conduct monthly fire drills.
  • Remain on site until relief staff arrive.

General

  • Adhere to personnel and residential policies and procedures as outlined in the CCCS Personnel Policies and Procedures Manual and BOH Policies and Procedures Manual, respectively.

Position Type and Expected Hours of Work:

This is a full-time position. Work hours are generally between 9:00 A.M and 5:00 P.M, Monday through Friday. In the event of a client emergency, work hours may vary.

Working conditions and physical demands required:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • During placements in apartment programs, the ability to travel on Staten Island or in the Bronx to residents’ apartments at least 80% of the time using various modes of transportation, traversing streets, ascending/descending stairs, with exposure to outside weather conditions.
  • Traverse neighborhoods that may require a high level of alertness and awareness of surroundings.
  • Remain in a stationary position at a workstation and use a computer approximately 20% of the time.
  • During placements in congregate programs, standing and stationary positions will be about 50% each.
  • Assess and work in varied environmental conditions and potentially stressful conditions.
  • Work with clients who require consistent and comprehensive support.
  • Assist clients in daily living tasks such as cooking, cleaning, packing, laundering, etc. requiring moving, transporting, positioning, using cooking utensils, and/or positioning objects.
  • Speaking and hearing ability sufficient to communicate effectively by phone or in person at normal volumes.
  • Vision adequate to read correspondence, computer screen, forms, etc.
  • Good manual dexterity to operate computers.

Qualifications

Education and/or experience required:

  • Bachelor’s Degree with two years Case Management experience, preferably with individuals with serious mental illness, or
  • High School Diploma or its equivalent with five years of Case Management experience with individuals with serious mental illness.

Skills, Licenses, and/or competencies required:

  • New York State Driver’s License, where necessary
  • Good judgment, strong customer services skills, and express thoughts clearly and concisely both verbally and in writing. work proactively, problem solve, and think critically and strategically.
  • Ability to effectively manage time, work cooperatively and patiently with others, work well independently and as part of a team, and handle multiple tasks and shift between responsibilities.
  • Ability to keep program’s Director or Manager well-informed.
  • Ability to remain calm and focused in emergency situations, effectively respond to crises, and manage and minimize agency risk, work effectively with others and demonstrate conflict resolution skills appropriately assess and respond to situations, including ability to de-escalate residents.
  • Ability to effectively use Foothold AWARDS and Microsoft Word.

Pay Range: $22.36 to $22.84 per hour

Group Leader (On-Going Recruitment)
posted October 3, 2021
Location: Bronx, Manhattan
On-Site
Part-Time
Learn More
Classification: Administrative Support Worker
Department: Alianza
Program / Contact:
Reports To: Program Director & Program Supervisor
Position ID:
Supervisory Repsonsibilities: No

Summary: The Group Leader is responsible for helping participants complete homework and provide academic support and guidance.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Arrive on time, ready to work, and report to the Program Director or Program Supervisor.
  • Track daily attendance and call participants’ guardian when absent.
  • Collect report cards and track participants’ academic progress.
  • Complete monthly progress forms and submit in a timely manner.
  • Notify Program Director of changes in participants’ behavior.
  • Provide academic support and guidance, including homework help.
  • Provide supplementary assignments and activities to participants.
  • Attend weekly meetings with the Program Director or Program Supervisor.
  • Attend monthly parent meetings and Agency/Program special events.
  • Participate in program recruitment efforts.
  • Ensure the cleanliness and presentation of all program spaces.

Position Type and Expected Hours of Work:

This is a part-time position. Work hours are generally 4 hours per day, 3:00 PM to 7:00 PM or 4:00 PM – 8:00 PM, Monday-Friday. In person position unless city mandate for virtual work.

Working conditions and physical demands required:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Ability and patience to work with children and young people, particularly in group settings.
  • Remain in a stationary position either working at a computer or monitoring activities.
  • Move for long periods, providing instruction and guidance.
  • Travel when taking field trips/escorting youth, using public transportation, traverse city streets, ascend/descend stairs, and be exposed to outside weather conditions.

Qualifications

Education and/or experience required:

  • HS Diploma or Equivalency; working towards or possessing AA or BA degree a plus.
  • At least one (1) year experience working in childcare program.
  • Must be at least 18 years old.
  • Submit to background checks in compliance with DOE, DYCD, DOH and SACC regulations.

Skills, Licenses, and/or competencies required:

  • Excellent interpersonal and communication skills.
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