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Job Type

On-Site Remote Full-Time Part-Time Contract

Education Level

None Required High School Diploma Two-year Degree Four-year Degree Graduate Degree

How to Apply

Applicants must submit a resume and cover letter highlighting relevant past experience and qualifications, and state their position of interest and desired compensation. Submissions without this information will not be considered.

Please send resume and cover letter to: cccsjobs@archny.org

Current Job Openings

Case Assistant
posted May 3, 2022
Location: Westchester
On-Site
Full-Time
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Classification: Administrative Support Worker
Department: Community Outreach Services
Program / Contact: Case Management
Reports To: Regional Director
Position ID: 2005194
Supervisory Repsonsibilities: No

 Summary: As one of the first staff to greet clients seeking services, the Case Assistant fulfills a vital role in how Catholic Charities’ mission is represented to those in need. The primary functions of this position is reception coverage and a supporting role for Case Management staff; including preparing case paperwork, providing administrative support, information, referral and contacting clients, as needed. 

Essential Duties and Responsibilities include the following. Other duties may be assigned. 

  • Provides direct operational support to the Regional Director and Site Supervisor and ensures smooth operations of the site. 
  • Answer the telephone, greets visitors, and directs inquiries to the appropriate person. 
  • Provides information and referral to clients and documents these interactions in a database via the creation of an electronic file. 
  • Creates Case Files for new clients 
  • Data entry into multiple computer systems and databases. 
  • Maintains knowledge of current programs and services frequently offered at the site, especially rental assistance. 
  • Maintains a secure environment by managing the flow of visitors and participants to the site 
  • Completes and generates financial assistance requests on behalf of staff expense reports and approved vendor payments 
  • Sorts and distributes incoming mail. 
  • Participates in staff meetings. 

Position Type and Expected Hours of Work: 

This is a full-time position. Days and hours of work are generally 9:00 AM to 5:00 PM Monday – Friday. Additional hours may be required to meet program deadlines, or client needs.

Working conditions and physical demands required: 

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

  • Remain in a stationary position at a workstation and use a computer approximately 90% of the time. 
  • Remain in a stationary position at a workstation for the purpose of answering incoming calls in real time. 
  • Ability to work remotely as needed. 
  • Frequently sit for long periods. 
  • Travel for staff meetings 10% of the time using reliable transportation, traversing streets, ascending/descending stairs, and exposed to outside weather conditions. 
  • Traverse neighborhoods that may require a high level of alertness and awareness of surroundings. 
  • Work with clients who require consistent and comprehensive support, some under potentially stressful conditions. 
  • May be deployed to other locations on an as needed basis. 

Qualifications 

Education and/or experience required: 

  • Bachelor’s degree preferred or a minimum of three years of relevant experience required. 

Skills, Licenses, and/or competencies required: 

  • Bilingual English/Spanish, required. 
  • Customer service skills: o Enthusiasm in working with people and interpersonal skills 
    •  Awareness of challenges low income individuals face and ability to offer compassionate, patient and professional response. 
  • Ability and willingness to work independently and as part of a team 
  • Computer and technology proficient, especially with MS Office suite, Excel and Outlook 
  • Knowledge of social service systems, and local resources. 
  • Ability to function in a fast paced and stressful environment. 
  • Solid organizational, time-management and communication skills.

Pay Range: $45,000 to $48,000

COVID-19 Adjustment: Position will be onboarded virtually. Potential to orient to the physical office space in person depending on CDC and agency requirements at the time of onboarding. Updates to protocol are implemented on a regular basis. Catholic Charities and Catholic Charities Community Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by law.

Advocate Counselor
posted May 3, 2022
Location: Manhattan
On-Site
Part-Time
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Classification: Professional
Department: Alianza Division
Program / Contact: LTW at Innovation Diploma Plus
Reports To: Program Director
Position ID: 2000663
Supervisory Repsonsibilities: No

Summary: This position provides direct supportive service and follow-up to program participants, assisting them in completing their high education and have a post-secondary plan. Documents delivery of contractual services such as academic support, job readiness, career exploration, attendance outreach, seminar, site information, counseling and exposure to job readiness and career exploration; develops materials/lessons to strengthen participate resiliency and knowledge. This position will serve as liaison between parent, school and student.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Developmental, Social Services
    • Responsible of overseeing a caseload of at least 40 students
    • Conducting regular one on one session with caseload, at least twice a month
    • Developing student social’s intelligence through teaching Advisory/Community Gathering
    • Adapting the existing Advisory curriculum and Lesson Plan to meet student’s developmental needs and develop resiliency
    • Creating and maintain a working alliance with Students
    • Providing crisis counseling for case load as needed
    • Providing attendance outreach through phone calls, morning wake-up calls, letters, case conferencing and/or home visit
    • Organize and implement special activities/events: Tutoring, leadership (Youth Council or Youth Leaders College Access or R.E.D – Real Educated Divas mentoring, G.R.E.E.N –
    • Gentlemen Reaching Education Excellence Now, recreational, cultural, social activities
    • Support new student admission process (outreach, open houses/intake interviews, new students’ orientation, parents’ orientations, among others)
  • College & Career Readiness and Post-Graduation Planning
    • Supporting in tracking students’ academic progress using report cards, progress reports, and periodic assessments
    • Help students assess personality traits to develop realistic educational career plans
    • Educating students and parents about colleges, the college admissions process, trends, procedures, and testing through workshops and or individual counseling
    • Assist student in completing college and financial aid application
    • Support students to develop employability skills (Resume building, Cover letter writing, Mock Interviews, completion of internship application, job shadowing opportunities)
  • Administrative Duties
    • Record service/progress notes for caseload including but not limited to attendance outreach, individual counseling, career and college advisement, tutoring, seminar in web-based data collection systems (i.e. LTW services tool, Skedula/other).
    • Assess for referrals to community-based support services for students and family members
    • Assist Students not participating in subsidized internships provide with non-paid community service/ service-learning placements during the academic year, upon request
    • Track volunteering students and number of hours completed
    • Attend internal and external meetings, trainings and conferences as necessary

Position Type and Expected Hours of Work:

This is a part-time 25 hours position Monday to Friday. Evening and occasional Saturday hours to meet program deadlines, or client needs and support special events.

Working conditions and physical demands required:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Ability and patience to work with young people, recognizing their exuberance and juvenile behavior, particularly in group settings.
  • Remain in a stationary position working at a computer at least 30% of the time or monitoring activities.
  • Move for long periods, providing instruction or facilitating workshops.
  • Travel when visiting work sites or taking field trips, using public transportation, traverse city streets, ascend/descend stairs, and be exposed to outside weather conditions, sometimes while escorting youth.

Qualifications

Education and/or experience required:

  • Bachelor’s degree in related field required.
  • Prior experience in the social service field.
  • Minimum Two (2) years of experience working in the field of youth development.

Skills, Licenses, and/or competencies required:

  • Bilingual, English and Spanish required
  • Strong communication, organizational, and administrative skills.
  • Ability to work well independently as well as part of a team.
  • Ability to handle multiple tasks
  • Proficient in Microsoft Word and Excel.
  • Demonstrate leadership ability.

Pay Range: $20.88 to $21.51 per hour

Staff Attorney
posted May 3, 2022
Location: Manhattan
On-Site
Full-Time
Learn More
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Classification: Professional
Department: Immigration and Refugee Services
Program / Contact: Unaccompanied Minors Program
Reports To: Supervising Attorney
Position ID: 2003144
Supervisory Repsonsibilities: No

Summary: The Unaccompanied Minors Program (UMP) at Catholic Charities Community Services protects the rights of young immigrants to make informed decisions about their lives. Annually, we help thousands of young immigrants facing family separation, government detention, and deportation. Outside the courtroom, UMP welcomes recently arrived young immigrants with educational and integration opportunities, including the country’s first medical-legal partnership for unaccompanied minors, a recreational soccer league, and partnerships with New York City museums, dance theaters, and other cultural institutions to introduce immigrant youth to the world of opportunities at their doorstep in their new home.

The UMP staff attorney works under the supervision of a Supervising Attorney and alongside a case manager and

paralegal to provide legal services to young people who are, or have been, in federal custody under the Office of Refugee Resettlement. In addition to immigration legal services, the UMP staff attorney defends the rights of young people to family unity, safety, and bodily integrity while in government custody, and other emergent legal needs of immigrant youth. The position includes extensive contact with youth, including youth who have suffered abuse, abandonment, neglect, or other trauma.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Provide direct representation to unaccompanied minors in immigration and family matters before USCIS, EOIR, and state family courts.
  • Provide legal services to children who are detained in Office of Refugee Resettlement shelters throughout downstate New York. Core services include legal intake interviews, bond hearings for youth seeking less restrictive custody, federal litigation for separated youth seeking immediate family reunification, referrals to and collaboration with other legal service or litigation organizations as needed to protect the rights of youth in federal custody.
  • Appear as friend-of-the-court and record counsel at regular detained dockets in immigration court to provide case updates for youth pending release from ORR custody.
  • Maintain electronic and paper case files, monthly statistics and case reports, and other reporting to stakeholders.
  • Train, mentor and manage legal interns, fellows and volunteers for work on individual cases, presentations, legal screenings, and related work.

Position Type and Expected Hours of Work:

This is a full-time position. Days and hours of work are 9:00 AM to 5 PM Monday – Friday. Additional hours may be required to meet court and program deadlines, or client needs.

Working conditions and physical demands required:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Travel at least 50% of the time using public transportation, traverse city streets; occasionally ascend/descend stairs, and be exposed to outside weather conditions.
  • Sit at a workstation and use a computer at least 30% of the time.
  • Carry a laptop to offsite work locations.

Qualifications

Education and/or experience required:

  • Juris Doctor.
  • Experience in family and/or immigration law, including clinical or pro bono experience, preferred.
  • Admission to NY Bar; will consider law graduates and attorneys working towards admission to the NY Bar.

Skills, Licenses, and/or competencies required:

  • Fluency in Spanish.
  • Excellent oral and written communication skills.
  • Excellent interpersonal skills, maturity, and an ability to work both independently and in a highly collaborative team environment.
  • Excellent organizational, project management and computer skills.
  • Demonstrated commitment to public interest law, particularly to children’s issues and/or immigration.
  • Ability to travel throughout the five boroughs, the Archdiocese and Long Island.

Pay Range: $65,000 to $78,097

Program Director
posted May 3, 2022
Location: Bronx
On-Site
Full-Time
Learn More
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Classification: Professional
Department: Beacon of Hope House
Program / Contact: Brooklyn & Staten Island Apartment Programs
Reports To: Assistant Director and/or Associate Director of Residential Services
Position ID: 2001683
Supervisory Repsonsibilities: Yes

Summary: The Program Director is responsible for the direct oversight of the Brooklyn and Staten Island Apartment programs, and any residential program which requires additional leadership support for any unspecified period of time. Program oversight responsibilities include but are not limited to maintaining a full program census, delivering restorative services according to resident service plans, maintaining acceptable health and safety standards for office and program spaces (including bedrooms and apartments), supervising staff performance and facilitating program improvement. The Program Director also supervises program activities such as skills groups for clients, recreation and socialization events, and all other programmatic interventions. All responsibilities noted below are applicable to the Program Director’s primary work sites as well as any additional programs the individual is assigned for coverage.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Oversees all programs’ operations.  Remains available to the programs 24 hours-per-day.
  • Responsible for hiring all program staff. Directly supervises all program staff. Conducts individual supervision meetings with staff and facilitates staff meetings. Conducts in-service training on a regular basis and ensures all staff are properly trained.
  • Monitors compliance with all applicable safety and health code requirements and takes appropriate and immediate action to address high risk situations.
  • Conducts intakes to identify potential residents, maintains a waiting list, and communicates regularly with referral sources. Maintains census as required by regulatory requirements and internal objectives.
  • Works with residents to help them follow psychiatric and medical plans and approves individual service plans for each resident. Integrates multidisciplinary services with on-site care. Facilitates and/or participates in case conferences.
  • Maintains case records in accordance with regulatory requirements; reviews individual case records and signs off on documentation as indicated. Ensures all paperwork and documentation is completed in a timely and thorough manner.
  • Monitor submission of progress notes on a daily basis, reviews quality of documentation, and ensures such meets all regulatory standards (and where applicable, billing requirements). Submits all internal reports regarding progress notes and (where applicable, billing), as required.
  • Conducts internal audits of clinical case records, financial records, and all other program documentation to ensure compliance with city, state, and federal regulations.  Responsible for maintaining all program licenses, accreditation and certifications.
  • Designs and implements a quality assurance and utilization review plan for the program; monitors compliance and reports regularly to Administration on the status of compliance efforts.
  • Investigates and address resident complaints and grievances.
  • Reviews all untoward incidents reports and directs follow-up of incidents.
  • Writes staff MEMOS and Disciplinary Action to promote culture of accountability.
  • Prepares written correspondence and notifications on resident related issues.
  • Keep Administrators and Managers aware of significant events and issues within the program.
  • Maintains productive working relationships with provider groups and referral sources.
  • Serves as the Petty Cash Custodian, managing all related activities as required.
  • Collects, prepares, checks, and submits all payroll materials within designated time frames.
  • Adheres to, and facilitates adherence of all staff, to all CCCS and Department policies and procedures.
  • Collects program fees and/or rent, maintains required documentation for such, tracks arrears and credits, submits all relevant materials and reports as required. Makes eviction recommendations and assists with eviction prevention process.
  • Enforces terms and conditions outlined in client agreements, and where applicable – Leases and Lease Riders.
  • Facilitates replenishment of program supplies and maintains inventory for such.
  • Assists with maintenance related issues, including repairs, preventative maintenance, and work by outside vendors in the program office and where applicable, apartments.
  • Where applicable, searches for new apartments for leasing and works with the landlord and Beacon’s administrative staff to secure the lease.
  • Where applicable, helps to ensure compliance with LIHTC regulatory requirements, including working with residents to obtain required documentation.
  • As assigned, serves as a Manager for additional residential programs by fulfilling any and all of the aforementioned job responsibilities noted above.

Position Type and Expected Hours of Work:

This is a full-time position. Generally, works 9:00 AM – 5:00 PM, Monday through Friday. Management positions must be available 24 hours daily by cell phone.

Working conditions and physical demands required:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Assess and work in varied environmental conditions.
  • Work with clients who require consistent and comprehensive support.
  • Remain stationary at a workstation and use a computer at least 75% of the time.
  • Walk site (s) to inspect environment, stand in place, and bend and lift small items, 25% of the time.
  • Travel to program sites, including resident apartments (where applicable), using transportation, traversing streets, ascending/descending stairs, with exposure to outside weather conditions.
  • Traverse neighborhoods that may require a high level of alertness and awareness of surroundings.
  • Speaking and hearing ability sufficient to communicate effectively by phone or in person at normal volumes.
  •  Vision adequate to read correspondence, computer screen, forms, etc.
  •  Good manual dexterity to operate computers.

Qualifications

Education and/or experience required:

  • Master’s Degree in a mental health discipline.
  • License in a mental health discipline preferred.
  • Computer literate with knowledge of Microsoft Office and Excel Spreadsheets.
  • Five years of experience working with the mental health population required.
  • Three years of supervisor experience.

Skills, Licenses, and/or competencies required:

  • Excellent judgment
  • Excellent clinical assessment skills
  • Excellent oral and written communication skills
  • Excellent organizational, time management and planning skills.
  • Excellent knowledge of social service delivery systems and local resources
  • Ability to engage and relate to residents, work effectively with others and demonstrate conflict resolution skills, and maintain professional boundaries.
  • Ability to manage and minimize agency risk.
  • Ability to appropriately assess and respond to crises and appropriately assess and respond to systems issues.
  • Ability to demonstrate flexibility, creativity, and initiative.
  • Ability to handle multiple tasks and shift between responsibilities.
  • Ability to teach, train, and supervise others in a supervisory capacity, work independently, think strategically, work proactively, think critically, problem solve, and lead.

Pay Range: $80,000 to $85,000

Program Director
posted May 3, 2022
Location: Manhattan
On-Site
Full-Time
Learn More
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Classification: Professional
Department: Alianza
Program / Contact:
Reports To: Director of Youth Services Division
Position ID: 2000619
Supervisory Repsonsibilities: Yes

Summary: The Program Director is responsible for the coordination and supervision of comprehensive services to children, youth and families, contract compliance, monitoring, reporting and for resource development of the program.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Supervise onsite, day-to-day programs, services, and activities funded directly through the BEACON Program budget.
  • Supervise the Educational Specialist and approve the final educational curriculum with the Director of Youth Services.
  • Implement the educational curriculum and other assigned after school program activities.
  • Supervise and evaluate assigned program staff as per agency policies and funder guidelines; and conduct appropriate staff conferences and meetings.
  • Act as liaison to school principal, teachers, custodial and other school staff and participates in related school meetings.
  • Monitor and report on contract compliance and programs.
  • Submit weekly reports on a timely basis.
  • Work with the Director of Operations and Fiscal Officer to insure prompt submission of reports.
  • Support all agency fundraising projects.
  • Participate in all required DYCD meetings and trainings.

Position Type and Expected Hours of Work:

This is a full-time position. Days and hours of work are generally 1PM to 9 PM Monday – Friday during the winter, and 8:00 AM – 6:00 PM during the summer. Additional hours may be required to meet program deadlines or client needs. Saturdays may alternate with the Assistant Director and special community events on Sundays.

Working conditions and physical demands required:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • To conduct field trips or attend events, individuals will use public transportation or traverse city streets, occasionally ascend/descend stairs, and be exposed to outside weather conditions.
  • Ability to work with youth and the general public
  • Remain in a stationary position at a workstation or while monitoring activities; and use a computer at least 30% of the time.

Qualifications

Education and/or experience required:

  • Bachelor’s Degree.
  • Two years’ supervisory experience in implementing after school programs.

Skills, Licenses, and/or competencies required:

  • Must meet qualifications for mandated SACC license.
  • Proficient in Microsoft Word and Excel.
  • Excellent interpersonal skills and dynamic presentation style.
  • Strong communication, organizational, and administrative skills.
  • Ability to work well independently as well as part of a team.
  • Demonstrated leadership ability.
  • Commitment to the mission of Catholic Charities Community Services.

Pay Range: $58,500 to $65,000

Administrative Assistant (3 Available Positions)
posted May 3, 2022
Location: Manhattan
On-Site
Full-Time
Learn More
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Classification: Administrative Support Worker
Department: Alianza
Program / Contact:
Reports To: Program Director
Position ID: 2008760; 2008761
Supervisory Repsonsibilities: No

Summary: Alianza Youth Services is a non-profit division of Catholic Charities which strives to strengthen academic achievement, health & wellness, artistic expression, and employment access to young people. Our goal is to provide youth between the ages of 14 – 21 with focused civic-engagement, work-readiness, and paid opportunities. This position will provide essential clerical and administrative support to the Program Director and assist with various projects to ensure efficient operations.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Work closely with the Youth Employment Programs Director in the coordination of program operations, administrative tasks, and assisting with various projects throughout the year.
  • Handle the Director’s Outlook Calendar to schedule internal and external meetings.
  • Receive and manage incoming calls, arrange conference calls, etc.
  • Track and maintain expenditures for Director and Youth Employment Programs activities in coordination with fiscal team;
  • Process all invoices for payment through the check request process according to the fiscal guidelines
  • Reconcile and submit personal expenses reports for Director and Youth Employment Programs team members;
  • Maintain filing system of department paperwork and relevant program documentation;
  • Maintain, distribute and keep track of all program metro cards, gift cards, petty cash, etc.
  • Work closely with Youth Employment Programs team to ensure program data, lists, and information is current;
  • Assist with all contract, foundation, and funding program reports, statistics, data, etc.
  • Coordinate orders for office, program supplies and equipment;
  • Maintain equipment and other relevant inventory list or assist with up-keep of systems;
  • Coordinate with IT and/or Database Manager on program/staff equipment repairs or upgrades;
  • Assist with preparations (materials, refreshments, etc.) for program meetings and events as directed
  • Provide support to the Director and Youth Employment Programs team on special projects and tasks;

Position Type and Expected Hours of Work:

This is a full-time position. Days and hours of work are generally 9:00 AM to 5:00 PM, Monday – Friday. Additional hours may be required to meet program deadlines, or client needs.

Working conditions and physical demands required:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Remain stationary at a workstation and use a computer at least 75% of the time.
  • Travel at least 25% of the time using public transportation, traverse city streets; occasionally ascend/descend stairs, and be exposed to outside weather conditions.
  • Ability to operate standard office equipment i.e. copier, fax, scanner, postage machine and printer.
  • Ability to use and respond to phone calls
  • Ability to file client documents in cabinets.

Qualifications

Education and/or experience required:

  • HS Diploma/GED; Some college credit/courses is a plus,
  • Minimum of three (3) years’ related office experience.

Skills, Licenses, and/or competencies required:

  • Bilingual, English/Spanish a plus
  • Excellent interpersonal, communication and organizational skills
  • Ability to be a team player, work independently and with diverse groups of people
  • Ability to participate in community service initiatives if needed
  • Computer literate

Pay Range: $20.00 per hour

Program Director & Educational Specialist
posted May 3, 2022
Location: Manhattan
On-Site
Full-Time
Learn More
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Classification: First/Mid Level Official
Department: Alianza
Program / Contact:
Reports To: Director of Elementary and Middle School Programs
Position ID: 2000629
Supervisory Repsonsibilities: Yes

Summary: The Program Director is responsible for the coordination and supervision of comprehensive services to children, youth and families for the COMPASS NYC Program. The Program Director is also responsible for contract compliance, monitoring, reporting and for resource development. The Program Director will also fill the role of Educational Specialist/Licensed Teacher and is responsible to create and implement curriculum for STEM, Literacy and educational enrichment for both the academic year and summer COMPASS NYC programs. The Program Director will train classroom support staff such as Group Leaders and Youth Workers.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Program Director

  • Supervise onsite, day-to-day programs, services, and activities funded directly through the COMPASS NYC Program budget, and other budgets as needed.
  • Implement the educational curriculum and other assigned after school program activities.
  • Supervise and evaluate assigned program staff as per agency policies and funder guidelines, and conduct appropriate staff conferences and meetings.
  • Act as liaison to school principal, teachers, custodial and other school staff, and participate in related school meetings; work closely with NYCHA staff on space issues and other concerns.
  • Monitor and report on contract compliance and programs.
  • Submit weekly reports on a timely basis.
  • Develop curriculum and lesson plans for after school services and summer day camp.
  • Work with Alianza Division team, the Fiscal team, and others to ensure prompt submission of reports.
  • Support all agency fundraising projects.
  • Monitor staff attendance; sign and submit time sheets by the payroll deadline.
  • Conduct weekly staff meetings and meet staff individually on a monthly basis.
  • Meet weekly with the Director of Elementary and Middle School Programs for supervision.
  • Participate in all required DYCD meetings and trainings.

Education Specialist

  • Create and implement STEM and Literacy curricula, and enrichment educational activities for COMPASS NYC program participants.
  • Design engaging and fun educational activities to stimulate students’ participation and learning.
  • Develop pre and post tests for all STEM and Literacy activities.
  • Observe and evaluate Group Leaders’ classroom interactions with Licensed Teachers, participants, and advise or report accordingly.
  • Train Group Leaders and Youth Workers in classroom and behavioral management.
  • Attend all program staff meetings, workshops, and trainings.

Position Type and Expected Hours of Work:

This is a full-time position. Days and hours of work are generally 10:00 AM to 6 PM Monday – Friday during the school year, and 8:00 AM – 6:00 PM during the summer. Additional hours on evenings and weekends may be required to meet program deadlines or client needs.

Working conditions and physical demands required:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • To conduct field trips or attend events, individuals will use public transportation or traverse city streets, occasionally ascend/descend stairs, and be exposed to outside weather conditions.
  • Ability to work with youth and the public.
  • Remain in a stationary position at a workstation or while monitoring activities, and use a computer at least 30% of the time.

Qualifications

Education and/or experience required:

  • Relevant four-year Bachelor’s Degree, including degrees in Education, Special Education, Teaching, Social Work, Sociology, Psychology, STEM, and Humanities/Liberal Arts

Skills, Licenses, and/or competencies required:

  • Three years of demonstrated successful experience in a supervisory position providing services to elementary school youth.
  • Completed coursework for site supervisors mandated under the New York State School Age Child Care (SACC) Regulations.
  • Experience in lesson planning, curriculum development, and implementation of structured programming for elementary school students
  • Proficient in Microsoft Word and Excel.
  • Excellent interpersonal skills and dynamic presentation style.
  • Strong communication, organizational, and administrative skills.
  • Ability to work well independently as well as part of a team.
  • Demonstrated leadership ability.
  • Commitment to the mission of Catholic Charities Community Services.
  • Teaching credentials and some teaching experience preferred.

Pay Range: $26.31 per hour

Case Manager
posted May 2, 2022
Location: Bronx
On-Site
Full-Time
Learn More
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Classification: Professional
Department: Community Outreach Services
Program / Contact: Feeding Our Neighbors
Reports To: Program Director
Position ID: 2004284
Supervisory Repsonsibilities: No

Summary: This unique position’s primary function is to fulfill Catholic Charities commitment to serve individuals and families in an inclusive and holistic manner. An integral part of the Feeding Our Neighbors Program, this position will be based in the Bronx and will need to travel to food panties in various sites. The position satisfies several vital functions involving community outreach, incoming requests for service, case triage and case management support.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  •  Provides in-person Case Management to a broad population of individuals and families including but not limited to immigrants, senior citizens, people who are homeless or facing homelessness etc. o
    • Provides effective engagement, assessment, service planning and follow up using a strength’s based and client-centered approach.
    • Provides crisis intervention in emergencies around shelter, food, clothing, and other basic needs through the provision of financial assistance, goods, advocacy, benefits access, and access to relevant resources.
    • Conducts thorough assessments beyond the presenting need and develops a service plan that addresses immediate need and plans toward self-sufficiency.
    • Develops a comprehensive understanding of the complex social service system and helps clients navigate these systems accordingly.
  • Provides Resource and benefits access through direct assistance and/or referral.
    • Develops knowledge about and maintains collaborative relationships with community agencies, other Catholic Charities Departments, Divisions, Affiliates and Archdiocesan entities.
    • Develops a capacity to provide or ensure access to a wide range of social service benefits and helps develop and maintain a network of high-quality resources.
  • Fulfills operational and other duties.
    • Enters all information into a Data Management System, meets program deliverables in a timely and efficient manner, and understands the significance of documentation to funders and other stakeholders.
    • Completes all requests for financial assistance and gathers relevant supportive documentation in a timely, efficient and thorough manner.
    • Actively participates in weekly supervision.
    • Attends and participates in monthly Department meetings, community meetings, trainings and other agency-related activities.
    • Assists at other sites as needed

Position Type and Expected Hours of Work:

This is a full-time position. Days and hours of work are generally 9:00 AM to 5 PM Monday – Friday. Additional hours may be required to meet program deadlines, or client needs. There may be periods when work hours vary.

Working conditions and physical demands required:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Travel to various pantry sites, outreach, and staff meetings. The ability to travel using reliable transportation, traversing streets, ascending/descending stairs, and exposed to outside weather conditions.
  • Traverse neighborhoods that may require a high level of alertness and awareness of surroundings.
  • Work with clients who require consistent and comprehensive support, some under potentially stressful conditions.
  • Remain in a stationary position at a workstation and use a computer approximately 60% of the time.
  • Pack and carry food pantry bags.

Qualifications

Education and/or experience required:

  • Bachelor’s degree required or four years of experience in the social services field.
  • Bilingual English/Spanish required.

Skills, Licenses, and/or competencies required:

  • Excellent interpersonal skills; the ability to work well independently and as part of a team.
  • Knowledge of social service delivery systems and local resources.
  • Excellent organizational, time-management and communication skills.
  • WIFI access and an ability to successfully navigate remote technology.

Pay Range: $47,000 to $50,000

COVID-19 Adjustment: Position will be onboarded virtually. Potential to orient to the physical office space in person depending on CDC and agency requirements at the time of onboarding. Updates to protocol are implemented on a regular basis. Catholic Charities and Catholic Charities Community Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by law.

Homebound Case Worker
posted May 2, 2022
Location: Bronx
On-Site
Full-Time
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Classification: Professional
Department: Community Outreach Services
Program / Contact: Feeding Our Neighbors
Reports To: Program Director
Position ID: 2005195
Supervisory Repsonsibilities: No

 Summary: This position’s primary function is to fulfill Catholic Charities commitment to help homebound seniors, elderly, those who are disabled, and who are recipients of our various food pantry programs receive supportive services while in their homes. An integral part of the program, this position will ensure those who are homebound are provided nutritious and healthy food products along with quality social services. 

Essential Duties and Responsibilities include the following. Other duties may be assigned. 

  • Provides in-home supportive services to seniors, elderly and disabled who are in need of home bound food services 
  • Provide assessments for home bound clients 
  • Conduct regular home visits to select group based on established food pantry roster. Provides effective engagement, assessment, service planning, referrals and follow up 
  • Provides integrated service delivery and functions as part of a broader team. Works closely with Case 
  • Management in identifying clients/client populations interested in receiving long term care management beyond food delivery 
  • Develops knowledge about and maintains collaborative relationships with community agencies, other Catholic Charities Departments, Divisions, Affiliates and Archdiocesan entities 
  • Enters all information into a Data Management System, meets program deliverables in a timely and efficient manner, and understands the significance of documentation to funders 
  • Actively participates in weekly supervision 
  • Attends and participates in monthly Department meetings, community meetings, trainings, and other agency related activities 

Position Type and Expected Hours of Work: 

This is a full-time position. Days and hours of work are generally 9:00am to 5:00pm Monday – Friday. Additional hours may be required to meet program deadlines, or client needs.

Working conditions and physical demands required: 

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

  • Travel for home visits, outreach, staff meetings and/or escorting clients at least 60% of the time using 
  • reliable transportation, traversing streets, ascending/descending stairs, and exposed to outside weather. 
  • Assess and work in varied home environmental conditions, possibly including vermin/bedbugs. 
  • Traverse neighborhoods that may require a high level of alertness and awareness of surroundings. 
  • Work with clients who require comprehensive support, some under potentially stressful conditions. 
  • Remain in a stationary position at a workstation and use a computer approximately 40% of the time. 
  • Frequently sit for long periods attending meetings. 
  • Pack and carry food pantry bags. 

Qualifications 

Education and/or experience required: 

  • Bachelor’s Degree in Social Work or related field 
  • Two years of experience in the social services field preferred 
  • Second Language required; Spanish/English 

Skills, Licenses, and/or competencies required: 

  • Excellent interpersonal skills; the ability to work well independently and as part of a team. 
  • Knowledge of social service delivery systems and local resources. 
  • Excellent organizational, time-management and communication skills. 

Pay Range: $50,000 to $55,000

Catholic Charities and Catholic Charities Community Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by law.

NOEP Coordinator/Food Stamps Specialist
posted May 2, 2022
Location: Putnam County
On-Site
Full-Time
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Classification: Professional
Department: Community Outreach Services
Program / Contact: Case Management
Reports To: Hudson Valley SNAP Supervisor
Position ID: 2004071
Supervisory Repsonsibilities: No

 Summary: This position is responsible for coordinating and carrying out activities related to the Nutrition Outreach and Education Project (NOEP). The position will also provide services to the underprivileged and underserved through advocacy, information and referral and crisis intervention services. 

Essential Duties and Responsibilities include the following. Other duties may be assigned. 

  • Conduct outreach and education activities regarding food stamp eligibility in accordance with the NOEP contract. 
  • Plan and execute outreach to those potentially eligible for food stamps at locations throughout Putnam County. 
  • Interview clients to pre-screen for food stamps eligibility and assist eligible applicants in the completion and submission of food stamps applications to the local Department of Social Service. 
  • Conduct follow-up to determine outcome and maintain records to track client outcomes. Utilize web-based database to track client information and outcomes. 
  • Meet all contract goals in a timely manner. 
  • Develop and maintain good communication with other agencies within the County to facilitate interagency referrals. 
  • Complete statistical reports. 

Position Type and Expected Hours of Work: 

This is a full-time position. Days and hours of work are generally 9:00 AM to 5:00 PM Monday – Friday. Additional evening and weekend hours are required for outreach and special events. 

Working conditions and physical demands required: 

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. COVID-19 Adjustment: Position will be onboarded virtually. Potential to orient to the physical office space in person depending on CDC and agency requirements at the time of onboarding. Updates to protocol are implemented on a regular basis. Catholic Charities and Catholic Charities Community Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by law. 

  • Travel at least 75% of the time using public transportation or vehicle, traverse streets; occasionally ascend/descend stairs, and be exposed to outside weather conditions. 
  • Remain stationary at a workstation or during meetings/presentations, and use a computer. 
  • Carry a laptop to offsite work locations. 
  • Ability to operate standard office equipment i.e. copier, fax, scanner, postage machine and printer. 
  • Ability to use and respond to phone calls. 
  • Ability to file client documents in cabinets. 
  • Ability to work with the public. 

Qualifications 

Education and/or experience required: 

  • Bachelor’s degree, or at least two years of experience in the social services field. 
  • Bilingual, Spanish-English Required. 

Skills, Licenses, and/or competencies required: 

  • Excellent interpersonal skills. 
  • Knowledge of social service delivery systems, and County resources. 
  • Good organizational, time management and communication skills. 
  • Proficient in MS Office and Database entry. 
  • Individual must possess the ability to work well independently as well as part of a team. 
  • Individual must be willing to travel throughout the designated County and to participate in trainings as needed in Albany and elsewhere.

Pay Range: $30.00 per hour

COVID-19 Adjustment: Position will be onboarded virtually. Potential to orient to the physical office space in person depending on CDC and agency requirements at the time of onboarding. Updates to protocol are implemented on a regular basis. Catholic Charities and Catholic Charities Community Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by law. 

Program Assistant
posted May 2, 2022
Location: Manhattan
On-Site
Full-Time
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Classification: Administrative Support Worker
Department: Community Outreach Services
Program / Contact: HomeBase
Reports To: Director of Preserving Housing Program
Position ID: 2004103
Supervisory Repsonsibilities: No

 Summary: This position will assist the Assistant Director by performing the clerical and reporting functions of the Preserving Housing Department. 

Essential Duties and Responsibilities include the following. Other duties may be assigned. 

  • Prepares monthly reports as requested. 
  • Performs data entry in Excel spreadsheets in order to maintain updated records. 
  • Prepares Approved for Payment Vouchers for financial assistance as requested. 
  • Prepares requisitions and orders office supplies for the Kennedy Center and the Department if needed. 
  • Prepares monthly individual Excel spreadsheets by site to keep track of all checks issued by fiscal. 
  • Keeps track of all emergency assistance expenditures by keeping records on the common V: Drive. 
  • Handle phone calls and correspondence. 
  • Coordinates the issuance of emergency assistance with the fiscal department, including delivering AFPs and retrieving checks for safekeeping. 
  • Assist the Program Director in preparing all necessary documentation for the annual EFSP, and other program audits. 
  • Maintain calendar and appointments on computer. 
  • Handle special projects as assigned by the Program Director and Assistant Program Director. 
  • Attend Program meetings as directed. 
  • Support supervisory staff with other projects as assigned. 
  • Prepare and disburse minutes of program meetings. 

Position Type and Expected Hours of Work: 

This is a full-time position. Days and hours of work are generally 9:00 AM to 5 PM Monday – Friday. Additional hours may be required to meet program deadlines, or client needs. 

Working conditions and physical demands required:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

  • Ability to work with the public. 
  • Ability to position boxes/items at different levels that weigh up to 25 lbs. 
  • Remain stationary at a workstation and use a computer at least 50% of the time. 
  • Potential to carry a laptop to offsite work locations. 

Qualifications 

Education and/or experience required: 

  • HS Diploma, some college preferred, and/or minimum 3 years of related experience. 
  • Bi-lingual English-Spanish preferred. 

Skills, Licenses, and/or competencies required: 

  • Excellent interpersonal and communication skills 
  • Strong organizational and computer literate 

Pay Range: $35,000 to $38,000

Catholic Charities and Catholic Charities Community Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by law.

Site Supervisor
posted May 2, 2022
Location: Manhattan
On-Site
Full-Time
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Classification: Professional
Department: Business Services
Program / Contact:
Reports To: Director of Business Services
Position ID: 2000536
Supervisory Repsonsibilities: Yes

Summary: The Facilities Site Supervisor is largely responsible for the maintenance of and supervision of staff, at off-site facilities managed by the Catholic Charities Facilities/Business Services Department. She/he will respond to repairs and maintenance concerns by contacting vendors, requesting quotes, and monitoring the process from beginning through project completion and invoicing. This position requires an individual who is detail-oriented, analytical, flexible, and decisive with good leadership and communication skills that can multi-task, quickly analyze and resolve problems, meet deadlines, and supervise, train and delegate effectively.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Maintain the electronic facility management database calendar for the preventive maintenance program.
  • Assist in the selection process of office vendors, directing maintenance staff, and coordinating regular building safety checks.
  • Create and process AFPs for the Capital Expenditures; keep records of all projects and maintain project calendar. Complete other AFPs as assigned.
  • Schedule and manage on and off-site repairs and maintenance for various facilities, following up on project completion.
  • Work closely with vendors, to order services and resolve any maintenance issues and invoice discrepancies.
  • Assist with various activity reports and/or other projects as assigned.
  • Responsible for filing all documents electronically and maintain an accurate and up-to-date filing system.
  • Assist, in coordination of the Purchasing Agent and Facility Manager, all the various facilities that are the responsibility of the department, to include, ordering supplies, furniture, phones, office equipment, etc.
  • Work with vendors to include, but not limited to, troubleshooting HVAC issues, electrical, plumbing, elevators and/or structural issues.
  • Work with the Catholic Mutual Group to ensure proper certificates of insurance and hold harmless agreements for vendors.
  • Address summons/violations with the NYC DOB & FDNY as necessary and attend hearings with respect to those summons/violations as required.
  • Supervises the Building Superintendents at the Cardinal Spellman Center and the South Bronx Center.

Position Type and Expected Hours of Work:

This is a full-time position. Days and hours of work are generally 9:30 AM to 5:30 PM Monday – Friday. Additional hours may be required to meet department deadlines or manage emergencies.

Working conditions and physical demands required:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Travel to outside facilities to manage service visits, emergencies, etc. using vehicle or public transportation, traversing city streets, ascend/descend stairs, and be exposed to outside weather conditions.
  • Remain in a stationary position at a workstation and use a computer approximately 70% of the time.

Qualifications

Education and/or experience required:

  • Bachelor’s Degree with 2-5 years of experience in a non-profit or for-profit facility department; equivalent combination of education and experience considered.

Skills, Licenses, and/or competencies required:

  • Leadership/Supervisory skills.
  • Exceptional written and verbal communication skills.
  • Strong attention to detail. Follow-up skills a must.
  • Demonstrate the ability to work with and function as part of a team.
  • Ability to work independently bringing initiative, creativity, energy, discipline, and commitment.
  • Computer literacy and database experience including Microsoft Word/Excel.

Pay Range: $53,200 to 55,200

Clerical Support
posted May 2, 2022
Location: Bronx
On-Site
Full-Time
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Classification: Administrative Worker
Department: Business Services
Program / Contact: Facilities
Reports To: Director of Business Services
Position ID: 2002112
Supervisory Repsonsibilities: No

Summary: The Clerical Support will undertake a variety of activities in the Business Services Department ranging from filling and answering phones to assist with preparation of invoices, copying, faxing, scanning and other office work.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Maintain department files so they remain updated and easily accessible.
  • Answer phones to take messages or redirect calls to appropriate individuals.
  • Utilize office equipment such as photocopier, printers, computer, scanner.
  • Perform general office duties including, but not limited to faxing, copying, scanning, filing, opening and distributing mail.
  • Prepares and processes appropriate paperwork to pay vendor invoices (AFPs)
  • Assists in office policy and procedures by collecting, organizing and maintaining a file with respect to those policies and procedures.
  • Maintain and distribute meeting minutes as necessary for departmental meetings.
  • Maintain Director’s calendar and set up appointments, coordinate conference room bookings and transportation as needed.
  • Keep a schedule of vacations and coordinate meetings for the Business Services department.
  • Assist with various reports as needed.
  • Assist with the facility maintenance database as needed.
  • Maintain the departmental keys for offices and vehicles; loan/distribute/collect keys as necessary.
  • Assist in special projects as needed.

Position Type and Expected Hours of Work:

This is a full-time position. Days are generally Monday – Friday, 8:30am – 4:30pm. Additional hours may be required, as well as travel for certain meetings/trainings.

Working conditions and physical demands required:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Occasional travel to attend/assist at special events/meetings using public transportation or vehicle, traverse city streets; occasionally ascend/descend stairs, and be exposed to outside weather conditions.
  • Ability to address clients who require consistent and comprehensive support, and who may be under great stress.
  • Remain stationary at a work station and/or use a computer at least 70% of the time, on/off site.
  • Ability to operate standard office equipment i.e. copier, fax, scanner, postage machine and printer.
  • Ability to use and respond to phone calls.
  • Ability to transport/lift and file documents in cabinets.

Qualifications

Education and/or experience required:

  • High School Diploma or Equivalency
  • A minimum of one (1) years’ relevant experience.

Skills, Licenses, and/or competencies required:

  • Computer proficiency in MS Office. Must successfully pass Prove-It skills test in MS Word and Excel.
  • Good interpersonal, organizational and time management skills; ability to work independently.
  • Excellent verbal and written communication skills.
  • Ability to exercise discretion and good judgment.
  • Excellent time management and organizational skills and ability to multi-task and prioritize work.

Pay Range: $31,000 – $34,999

Maintenance Worker
posted May 2, 2022
Location: Bronx
On-Site
Full-Time
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Classification: Service Worker
Department: Business Services
Program / Contact:
Reports To: Director of Business Services
Position ID: 2000538
Supervisory Repsonsibilities: No

Summary: Provide cleaning and maintenance support at the South Bronx Center.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Dust, mop, and clean surface areas.
  • Sweep and vacuum offices and common areas.
  • Maintain kitchen area.
  • Assist with repairs such as changing light bulbs, installing shelves.

Position Type and Expected Hours of Work:

This is a full-time position. Days of work are generally Monday – Friday, either 9:00am to 5:00pm or 10am to 6pm, with exceptions for special events. Hours will be coordinated according to program needs.

Working conditions and physical demands required:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Remain upright on the feet, particularly for sustained periods of time.
  • Use upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion, or to press against something with steady force in order to thrust forward, downward or outward.
  • Raise objects from a lower to a higher position or move objects horizontally from position-to-position.
  • Bend the body downward and forward by bending leg and spine.
  • Extend hand(s) and arm(s) in any direction.
  • Apply pressure to objects with the fingers and palm.
  • Medium to heavy physical work, exerting from 50 to 100 pounds of force occasionally.
  • Subject to atmospheric conditions such as: fumes, odors, dust, cleaning solutions, sprays, etc.

Qualifications

Education and/or experience required:

  • High School diploma or equivalent.
  • Experience or training in a building trade, moving, maintenance, and performing general repairs.

Skills, Licenses, and/or competencies required:

  • Ability to handle multiple demands and work well independently or within a team.

Pay Range: $30,000 to $36,000

Front Desk Security Counselor
posted May 2, 2022
Location: Bronx, Staten Island
On-Site
Full-Time
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Classification: Professional
Department: Beacon of Hope House
Program / Contact: Joy Jasper
Reports To: Program Director
Position ID: 2001539
Supervisory Repsonsibilities: No

Summary: The Front Desk Security Counselor provides supportive counseling and crisis intervention as required by individual residents and the needs of the environment. Major areas of responsibility include monitoring the safety and security of the facility, providing good customer service, and exercising good judgment in managing situations. 

Essential Duties and Responsibilities include the following. Other duties may be assigned. 

  • Integrate care of residents with other Beacon staff as well as with other service providers. 
  • Following regulations as described by the New York State Office of Mental Health and enumerated by the Policies and Procedures of the Beacon of Hope House, Inc. 
  • Attendance at all meetings as required by the Program or instructed by the Agency. 
  • Record keeping responsibilities as indicated by Agency Policy and Procedures. All program staff may record in individual cases records as required by events, interactions, or plans. 
  • Responsible for the maintenance of the community residence environment according to the program design and the individual and collective needs of residents. 
  • Supervise the distribution of medication to residents and track such with shift and weekly counts as indicated. 
  • Engage residents in regular discussion related to their individual long and short-term goals and an evaluation of the services they receive at the Beacon of Hope House. 
  • Carry out strategies for helping which are discussed and agreed at rounds meetings with both Program Directors and Program Managers. 
  • Act as liaison for all other services needed by the resident and specified in the comprehensive service plan, which includes scheduling, follow up, collaboration, referral or any other process necessitated by the client’s service plan. Services include, but are not limited to: medical, psychiatric, dental, entitlement benefits, day programs, pharmaceutical, travel, emergency, financial, and legal. 
  • Assist in planning and carrying out weekend and evening recreational activities with residents. 

Position Type and Expected Hours of Work: 

This is a full-time position. Must be able to work flexible/shift schedule and be available for emergencies. 

Working conditions and physical demands required: 

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

  • Ambulate, remain in a stationary position, occasionally carry and move over 50 pounds, ascend/descend stairs, place items above and below the head, and continually reposition during working hours. 
  • Exposure to routine cleaning products and household chemicals. 
  • Travel locally using public transportation, Traverse City streets, and be exposed to outside weather conditions while escorting clients. 
  • Assist clients in daily living tasks such as cooking, cleaning, packing, laundering, etc. requiring moving, transporting, positioning, using cooking utensils, and/or positioning objects. 
  • Work with clients who require consistent and comprehensive support. 
  • Work under potentially stressful conditions. 

Qualifications 

Education and/or experience required: 

  • High School Diploma. 
  • Experience or training relevant to helping the mentally ill. 

Skills, Licenses, and/or competencies required: 

  • Willing to work flexible hours and be available for emergencies as needed. 
  • Ability to express thoughts clearly and concisely both verbally and in writing. 

Pay Range: $17.50 to $19.00 per hour.

COVID-19 Adjustment: Position will be onboarded virtually. Potential to orient to the physical office space in person depending on CDC and agency requirements at the time of onboarding. Updates to protocol are implemented on a regular basis. Catholic Charities and Catholic Charities Community Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by law.

Field Coordinator
posted May 2, 2022
Location: Bronx
On-Site
Full-Time
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Classification: Professional
Department: Beacon of Hope House
Program / Contact: Brooklyn & Staten Island Apartment Programs
Reports To: Program Director of Brooklyn & Staten Island Apartment Programs
Position ID: 2001684
Supervisory Repsonsibilities: Yes

Summary: Staten Island and Brooklyn Apartment Programs Field Coordinator is responsible for helping residents learn community life skills appropriate to their needs as recorded in their comprehensive service plan so that they may live as independently as possible. The Staten Island and Brooklyn Apartment Programs Field Coordinator provides assistance with office oversight and support to all other program staff.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Case Management

  • Provide case management for clients as assigned. Work with residents to attain skills of daily living, i.e., grooming, dressing, meal planning and preparation, budgeting, shopping, and recreational skills.
  • Act as liaison for all other services needed by the resident and specified in the comprehensive service plan, which includes scheduling, follow up, collaboration, referral or any other process necessitated by the client’s service plan.  Services include, but are not limited to medical, psychiatric, dental, entitlement benefits, day programs, pharmaceutical, travel, emergency, financial, and legal.
  • Integrate care of residents with other Beacon of Hope staff as well as with other service providers.
  • Make multiple visits per month to assigned clients in their home and/or other location as agreed upon with the client and by the Program’s Manager.
  • Assist with general maintenance as needed (e.g., light bulb replacement, bedbug preparation for extermination, replacement of smoke/CO2 detector battery).
  • Establish, maintain and document collateral contacts with the residents’ friends, family and providers.
  • Escort clients to various appointments- medical, psychiatric, Social Security Administration, Public Assistance, and Emergency Rooms, as necessary
  • Provide crisis intervention with the assistance of the NYPD, Mobile Crisis, and/or EMS.
  • Perform work in accordance with the New York State Office of Mental Health applicable regulations and/or guidelines, as well as Catholic Charities Community Services, and Beacon of Hope’s Policies and Procedures.
  • Use AWARDS system to input progress notes within 24 hours of meeting with a client, update chart contents consistent with all Policies and Procedures, complete Service Plans and all other documentation on time, and create work orders for apartment repairs.

Office Management

  • Work with the program’s Director and Beacon of Hope Administrators to monitor ongoing work.
  • Assist with training new program staff.
  • Provides supervision to Case Managers as assigned by the Director.
  • Coordinate office activities with the Administrative Assistant and Case Managers.
  • Provide general oversight of office operations by monitoring on-site activities.
  • Support Case Managers in their work with residents through ongoing communication.

Field Work

  • Make field visits with Case Managers to provide additional support.
  • Perform ongoing environmental assessments of clients’ apartments to ensure residents’ safety and to remain in compliance with program standards. Report safety concerns to the Program Manager.
  • Identify apartments repairs and collaborate with internal and external property management staff to prepare scopes of work and secure vendors.
  • Monitor maintenance repair and vendor work to ensure efficient and thorough completion.
  • Maintain program supply and furniture inventory and prepare associated reports and orders for such.

General

  • Attend meetings, trainings, seminars workshops and conferences as required and assigned.
  • Adhere to personnel and residential policies and procedures as outlined in the CCCS Personnel Policies and Procedures Manual and BOH Policies and Procedures Manual, respectively.

Position Type and Expected Hours of Work:

This is a full-time position. Work hours are generally between 9:00 A.M and 5:00 P.M, Monday through Friday. In the event of a client emergency, work hours may vary.

Working conditions and physical demands required:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Ability to travel on Staten Island and Brooklyn to residents’ apartments at least 75% of the time using various modes of transportation, traversing streets, ascending/descending stairs, with exposure to outside weather conditions.
  • Traverse neighborhoods that may require a high level of alertness and awareness of surroundings.
  • Remain in a stationary position at a workstation and use a computer approximately 25% of the time.
  • Assess and work in varied environmental conditions and potentially stressful conditions,
  • Work with clients who require consistent and comprehensive support.
  • Assist clients in daily living tasks such as cooking, cleaning, packing, laundering, etc. requiring moving, transporting, positioning, using cooking utensils, and/or positioning objects.
  • Speaking and hearing ability sufficient to communicate effectively by phone or in person at normal volumes.
  • Vision adequate to read correspondence, computer screen, forms, etc.
  • Good manual dexterity to operate computers.

Qualifications

Education and/or experience required:

  • Master’s Degree in a mental health related discipline.
  • Three years Case Management experience, preferably with individuals with serious mental illness.
  • Experience with property management preferred.

Skills, Licenses, and/or competencies required:

  • New York State Driver’s License, where necessary
  • Good judgment, Strong customer services skills
  • Ability to effectively manage time, handle multiple tasks and shift between responsibilities.
  • Ability to keep program’s Director well-informed.
  • Ability to work cooperatively and patiently with others and work well independently and as part of a team.
  • Ability to remain calm and focused on emergency situations, appropriately assess, and respond to situations, including ability to de-escalate residents, work effectively with others and demonstrate conflict resolution skills, effectively respond to crises, and manage and minimize agency risk.
  • Ability to effectively use Foothold AWARDS and Microsoft Word.
  • Ability to express thoughts clearly and concisely both verbally and in writing and work proactively, problem solve, and think critically and strategically.

Pay Range: $55,000 – $60,000

Flex-Site Senior Case Manager (2 Available Positions)
posted May 2, 2022
Location: Bronx
On-Site
Full-Time
Learn More
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Classification: Administrative Support Worker
Department: Beacon of Hope House
Program / Contact: Congregate or Apartment Programs
Reports To: Program Director or Manager
Position ID: 2001678 & 2001679
Supervisory Repsonsibilities: No

Summary: The Flex-Site Senior Case Manager may be assigned to different programs in the borough of their assignment for varying periods of time. The Flex-Site Senior Case Manager is responsible for helping residents learn community life skills appropriate to their needs as recorded in their comprehensive service plan so that they may live as independently as possible. The Flex-Site Senior Case Manager may also provide assistance with office oversight and support to all other program staff.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Apartment Programs

  • Provide case management for clients as assigned. Work with residents to attain skills of daily living, i.e. grooming, dressing, meal planning and preparation, budgeting, shopping, and recreational skills.
  • Act as liaison for all other services needed by the resident and specified in the comprehensive service plan, which includes scheduling, follow up, collaboration, referral or any other process necessitated by the client’s service plan.  Services include, but are not limited to: medical, psychiatric, dental, entitlement benefits, day programs, pharmaceutical, travel, emergency, financial, and legal.
  • Integrate care of residents with other Beacon of Hope staff as well as with other service providers.
  • Make multiple visits per month to assigned clients in their home and/or other location as agreed upon with the client and by the Program’s Manager.
  • Perform ongoing environmental assessments of clients’ apartments to ensure residents’ safety and to remain in compliance with program standards. Report safety concerns to the Program Manager.
  • Assist with general maintenance as needed (e.g., light bulb replacement, bedbug preparation for extermination, replacement of smoke/CO2 detector battery).
  • Establish, maintain, and document collateral contacts with the residents’ friends, family and providers.
  • Escort clients to various appointments- medical, psychiatric, Social Security Administration, Public Assistance, and Emergency Rooms, as necessary
  • Provide crisis intervention with the assistance of the NYPD, Mobile Crisis, and/or EMS.
  • Perform work in accordance with the New York State Office of Mental Health applicable regulations and/or guidelines, as well as Catholic Charities Community Services, and Beacon of Hope’s Policies and Procedures.
  • Use AWARDS system to input progress notes within 24 hours of meeting with a client, update chart contents consistent with all Policies and Procedures, complete Service Plans and all other documentation on time, and create work orders for apartment repairs.
  • Attend meetings, trainings, seminars workshops and conferences as required and assigned.
  • Work with the program’s Director and Beacon of Hope Administrators to monitor ongoing work.
  • Coordinate office activities with the Administrative Assistant and Case Managers.
  • Provide general oversight of office operations by monitoring on-site activities.
  • Support Case Managers in their work with residents through ongoing communication.
  • Make field visits with Case Managers to provide additional support.
  • Assist with training new program staff.

Congregate Programs

  • Maintain the environment safely and securely, including monitoring surveillance cameras and conducting hourly building walk-throughs to assess the physical environment, and ensure the well-being of all.
  • Document significant building activities and events in the Communication Logbook.
  • Perform light maintenance and housekeeping skills, such as picking up or emptying garbage, mopping up spills, shoveling snow, etc.
  • Ensure all visitors provide identification and sign in the Visitor Log.
  • Assess and respond to resident situations, including the utilization of de-escalation techniques.
  • Report crises, untoward incidents, and emergencies immediately to the Manager that is on-site or on-call.  Document such events in the program log, incident reports, and on appropriate forms in a timely manner.
  • Distribute and medication in accordance with Beacon of Hope Policy and Procedures.
  • Distribute meals to residents and assists with the clean-up of the kitchen and dining room.
  • Facilitate various therapeutic recreational programs for residents including individual activities and groups.
  • Conduct monthly fire drills.
  • Remain on site until relief staff arrive.

General

  • Adhere to personnel and residential policies and procedures as outlined in the CCCS Personnel Policies and Procedures Manual and BOH Policies and Procedures Manual, respectively.

Position Type and Expected Hours of Work:

This is a full-time position. Work hours are generally between 9:00 A.M and 5:00 P.M, Monday through Friday. In the event of a client emergency, work hours may vary.

Working conditions and physical demands required:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • During placements in apartment programs, the ability to travel on Staten Island or in the Bronx to residents’ apartments at least 80% of the time using various modes of transportation, traversing streets, ascending/descending stairs, with exposure to outside weather conditions.
  • Traverse neighborhoods that may require a high level of alertness and awareness of surroundings.
  • Remain in a stationary position at a workstation and use a computer approximately 20% of the time.
  • During placements in congregate programs, standing and stationary positions will be about 50% each.
  • Assess and work in varied environmental conditions and potentially stressful conditions.
  • Work with clients who require consistent and comprehensive support.
  • Assist clients in daily living tasks such as cooking, cleaning, packing, laundering, etc. requiring moving, transporting, positioning, using cooking utensils, and/or positioning objects.
  • Speaking and hearing ability sufficient to communicate effectively by phone or in person at normal volumes.
  • Vision adequate to read correspondence, computer screen, forms, etc.
  • Good manual dexterity to operate computers.

Qualifications

Education and/or experience required:

  • Bachelor’s Degree with two years Case Management experience, preferably with individuals with serious mental illness, or
  • High School Diploma or its equivalent with five years of Case Management experience with individuals with serious mental illness.

Skills, Licenses, and/or competencies required:

  • New York State Driver’s License, where necessary
  • Good judgment, strong customer services skills, and express thoughts clearly and concisely both verbally and in writing. work proactively, problem solve, and think critically and strategically.
  • Ability to effectively manage time, work cooperatively and patiently with others, work well independently and as part of a team, and handle multiple tasks and shift between responsibilities.
  • Ability to keep program’s Director or Manager well-informed.
  • Ability to remain calm and focused in emergency situations, effectively respond to crises, and manage and minimize agency risk, work effectively with others and demonstrate conflict resolution skills appropriately assess and respond to situations, including ability to de-escalate residents.
  • Ability to effectively use Foothold AWARDS and Microsoft Word.

Pay Range: $22.36 to $22.84 per hour

Accounts Payable Manager
posted April 14, 2022
Location: Manhattan
On-Site
Full-Time
Learn More
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Classification: Professional
Department: Fiscal Operations
Program / Contact: Katharine Gomez
Reports To: Controller
Position ID: 2000305
Supervisory Repsonsibilities: No

 Summary: The Accounts Payable Manager is an important member of the Controller’s staff with responsibility for managing the Accounts Payable team to ensure timely and accurate disbursement transaction processing and analyses for Catholic Charities Community Services (CCCS) and the entities for which it provides such services. These services include: 

  • Ensures workflow is properly prioritized and assigned to staff 
  • Ensures cash disbursements are properly prepared, documented, authorized, and processed on a timely basis 
  • Ensures disbursement records are properly maintained and organized, readily accessible for audit purposes 
  • Ensures timeliness of emergency client assistance disbursements while maintaining a close working relationship with program management 

The Accounts Payable Manager operates under the guidance of the Controller and must be a team player with solid project and change management skills, data interpretation and analysis, along with sound business understanding, judgment, and critical thinking skills. The Manager would be experienced with automating payments and approval workflows. These skills are required to timely and accurately process transactions and meet audit requirements. 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Managing a team coordinating the disbursement functions of invoices for payment via the Approved for Payment (AFP) voucher platform (Cognizant Invoice): 
    • Ensure adequate supervision of staff, ensuring adequate distribution of work
    • Review AFPs for overall compliance with policies (appropriate authorized signer, correct general ledger and contract coding, appropriate invoice documentation, extensions and approvals and verification of receipt of goods or services).
    • Audit AFPs associated with New Vendors, Emergency Client Assistance, and Review Others based on fiscal policy approved sampling methodology. 
    • Prepare AFPs as required for designated departments. 
    • Ensure accurate postings in Lawson from the Cognizant Invoice platform interface. 
    • Handle internal and external customer queries including resolving documentation and other issues; responding to requests for information relating to status of unpaid invoices; follow-up with departmental personnel when appropriate to ensure payments are processed timely to avoid service charges. 
    • Prepare accurate cash disbursement projections to support cash flow forecasting. 
    • Audit accounts payable checks generated by the Cash Receipts staff for accuracy including:
      • Reviewing banking positive pay and/or payment file uploads for check printing services with the bank
      • Approve or Reject exception notifications from bank for disbursements. 
    • Audit all expense reports and maintain interface of the electronic reporting platform (Chrome River) with Lawson. 
    • Ensure files are properly maintained and available for audit 
    • IRS 1099 regulations; obtain appropriate documentation form vendors and assist in annual preparation of 1099’s. 
    • Collate check-signing packages for review and approval. 
    • Coordinate check-signing with agency authorized check signers/reviewers 
    • Maintain master file of vendor contracts, including audit review of new vendors created in the system. 
    • Assist with the implementation of Cognizant invoice automation and workflow. 
    • Assist in annual financial audits for multiple corporate entities. 
    • Assist in compliance audits of government contract spending. 
    • Work closely with program management to ensure prioritization of emergency client assistance payments. 
    • Special projects as required including comparable duties that may be assigned. 

Position Type and Expected Hours of Work: 

This is a full-time position. Days and hours of work are generally 9:00 AM to 5:00 PM Monday – Friday. Additional weekend and evening hours may be required to meet agency deadlines. 

Working conditions and physical demands required: 

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

  • Remain in a stationary position at a workstation and use a computer at least 70% of the time 
  • Ability to carry work papers and a laptop to various locations, including telecommuting when required by the employer 
  • Meet competing deadlines 

Qualifications 

Education and/or experience required: 

  • Bachelor’s degree 
  • 10 years’ experience (7 years, Accounts Payable including 5 years Supervisory experience) 

Skills, Licenses, and/or competencies required: 

  • Willingness to work a flexible schedule, including evenings and occasional weekends. 
  • Good interpersonal skills exhibited by the ability to communicate clearly with staff, management, and other departments in a professional manner. 
  • Good Excel and Word skills (Lawson Software experience a plus). 

Significant working relationships: 

  • Finance Department, corporate departments (Executive Directors, CFO, Human Resources, Program Support and Controller’s group), program departments, auditors, banks, and Archdiocese staff. 

COVID-19 Adjustment: Position will be onboarded virtually. Potential to orient to the physical office space in person depending on CDC and agency requirements at the time of onboarding. Updates to protocol are implemented on a regular basis. Catholic Charities and Catholic Charities Community Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by law.

IT Help Desk/Data Analyst
posted February 23, 2022
Location: Manhattan
On-Site
Full-Time
Learn More
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Classification: Administrative Support Worker
Department: Information Technology
Program / Contact:
Reports To: Director of Data Management & Analysis and Technology Project Manager
Position ID: 2000180
Supervisory Repsonsibilities: No

Summary: The IT Helpdesk/Data Analyst will install and maintain computer systems and networks aiming for the highest functionality. Document and update data as advised by the Data Director. You will also “train” users of the systems to make appropriate and safe usage of the IT infrastructure. 

A successful IT Helpdesk Technician must have a thorough knowledge of computer software (Office 365) and hardware and a variety of internet applications, networks, and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail. 

The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability. 

Essential Duties and Responsibilities include the following. Other duties may be assigned. 

  • Provide continuous status information to ensure customer satisfaction. 
  • Initiate customer contact escalates to appropriate parties and resolve incidents. 
  • Answer, evaluate, and prioritize incoming telephone, voicemail, e-mail, and in person requests for assistance from users experiencing technical problems. 
  • Respond to technical issues as they arise. 

Position Type and Expected Hours of Work: 

This is a full-time position. Works hours are generally between 9:00 AM and 5:00 PM. 

Working conditions and physical demands required: 

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

  • Able to lift 50 lbs. 
  • Ability to travel to sites as needed 

 

COVID-19 Adjustment: Position will be onboarded virtually. Potential to orient to the physical office space in person depending on CDC and agency requirements at the time of onboarding. Updates to protocol are implemented on a regular basis. Catholic Charities and Catholic Charities Community Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by law. 

Data Associate
posted December 17, 2021
Location: Manhattan
On-Site
Full-Time
Learn More
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Classification: Professional
Department: Development & Fundraising
Program / Contact:
Reports To: Senior Operations Coordinator
Position ID: 2000129
Supervisory Repsonsibilities: No

Summary: The Data Associate is responsible for gift entry, record maintenance; quality control and donation data integrity; processing vendor payments; and, employee expense reimbursements.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Data Entry and Reporting:

  • Code and process all donations for Raiser’s Edge entry across all giving channels with careful attention to detail to ensure accurate fundraising and financial reporting.
  • Prepare and distribute daily gift reports from Luminate and Raiser’s Edge to the Development Team.
  • Review returned mail and update Raiser’s Edge records as required. Provide data entry quality control to ensure the integrity of the donor database.
  • Perform monthly audit to ensure all gifts have been acknowledged.
  • Prepare matching gift forms for signature and submission. Monitor all third party employee giving & matching gift websites for needed reactions
  • Work in partnership with the finance team to reconcile donation data on a monthly basis.
  • Monitor the CCDonations@archny.org inbox and respond to donor correspondences related to gift processing.
  • Provide additional back-up support to colleagues as requested.

Generate Development Metrics Report:

  • Generate the Development Metrics Report and provide monthly reporting on fundraising activities to the Director of Planned Gift and Institutional Support.
  • Coordinate with all fundraising areas to update metrics report.
  • Conduct frequent audits of metrics data source reports and provide feedback to staff members collecting the data.
  • Ensure that staff members are adhering to reporting best practices.

Accounts Payable and Expenses:

  • Oversee Timely payment of vendors, consultants, and other expenses

Position Type and Expected Hours of Work:

This is a full-time position. Days and hours of work are 9:00 AM to 5 PM Monday – Friday. Additional night and weekend hours will be required to meet deadlines and attend events.

Working conditions and physical demands required:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Remain in a stationary position at a workstation and use a computer at least 65% of the time.
  • Ambulate and/or remain in a stationary position at seminars, events, fundraisers, etc.
  • Travel for outreach, events, and meetings at least 15% of the time using a vehicle or public transportation, traverse city streets, ascend/descend stairs, and be exposed to outside weather conditions.
  • Move and transport documents, objects, and other event materials.
  • Engage with the public in social environments.
  • Work under demanding conditions such as deadlines and project challenges.

Qualifications

Education and/or experience required:

  • B.A. degree, with at least two years of work experience; fundraising and gift processing experience preferred.

Skills, Licenses, and/or competencies required:

  • Strong knowledge of Microsoft Office Suite
  • Strong analytical, written, and verbal communication skills
  • Knowledge of Raiser’s Edge required
  • Excellent oral and written communication and interpersonal skills: possess the ability to communicate and liaise effectively with colleagues and vendors and works well within a team environment
  • Solid organizational skills: the ability to work productively in a fast-paced, detail oriented, and collaborative environment and the ability to independently manage a multifaceted workload and meet strict deadlines
  • Accuracy and attention to detail a must; sensitivity when working with highly confidential information and ability to maintain complete discretion at all times
  • Ability to identify areas to increase efficiency of our systems
  • Proven ability to plan and manage a variety of projects and high work volume: must work well under pressure, prioritize, show flexibility, and solve problems creatively
Development Associate
posted December 17, 2021
Location: Manhattan
On-Site
Full-Time
Learn More
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Classification: Professional
Department: Development & Fundraising
Program / Contact:
Reports To: Director of Development
Position ID: 2000116
Supervisory Repsonsibilities: No

Summary: The Development Associate will work alongside the Director of Development in the management and execution of a wide range of development related activities, with a specific focus on day-to-day donor acknowledgments and relations, as well as event support throughout the year. The role requires strong writing, communication and organizational skills, attention to detail, and a positive can-do attitude. This is the ideal opportunity for someone who is passionate about a career in development.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Donor Acknowledgment Letters and Correspondences:

  • Coordinate all donor gift acknowledgments
  • Draft and carefully proof donor related correspondence
  • Annually create acknowledgement letter templates for key fundraising initiatives
  • Coordinate and track the approval and signatures process for donor acknowledgment letters provided to the Executive Director of Catholic Charities
  • Maintain an electronic file copy of donor acknowledgement letters and gift documentation from Luminate, Raiser’s Edge and Lockbox, for gifts $500 or more
  • Perform monthly audit to ensure all gifts have been acknowledged
  • Pull year-end recurring gift report for preparation of acknowledgement letters

Donor Relations:

  • Prepare personalized donor related activities and special communications
  • Participate in the planning process to determine timing and type of annual stewardship needed for major donors
  • Coordinate the mailing of annual reports, welcome packets, and other donor related materials
  • Recommend new and creative ways to steward and provide recognition to donors
  • Continuously update donor biographical information in the Raisers Edge database

Special and Fundraising Events:

  • Provide pre and post event support, including database updates, follow-up calls, correspondence, event mailing support and pledge follow-up
  • Manage event RSVP lists as needed
  • Support the updating and tracking of event revenue and expenses

Position Type and Expected Hours of Work:

This is a full-time position. Days and hours of work are 9:00 AM to 5 PM Monday – Friday.

Additional night and weekend hours will be required to meet deadlines and attend events.

Working conditions and physical demands required:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Remain in a stationary position at a workstation and use a computer at least 65% of the time
  • Ambulate and/or remain in a stationary position at seminars, events, fundraisers, etc.
  • Travel for outreach, events, and meetings at least 15% of the time using a vehicle or public transportation, traverse city streets, ascend/descend stairs, and be exposed to outside weather conditions
  • Move and transport documents, objects, and other event materials
  • Engage with the public in social environments
  • Work under demanding conditions such as deadlines and project challenges

Qualifications

Education and/or experience required:

  • B.A. degree
  • Excellent written and verbal communication skills required

Skills, Licenses, and/or competencies required:

  • Strong knowledge of Microsoft Office Suite
  • Knowledge of Raiser’s Edge helpful
  • Excellent oral and written communication and interpersonal skills: possess the ability to communicate and liaise effectively with colleagues and vendors and works well within a team environment
  • Solid organizational skills: the ability to work productively in a fast-paced, detail oriented, and collaborative environment and the ability to independently manage a multifaceted workload and meet strict deadlines
  • Accuracy and attention to detail a must; sensitivity when working with highly confidential information and ability to maintain complete discretion at all times
  • Ability to identify areas to increase efficiency of our systems
  • Proven ability to plan and manage a variety of projects and high work volume: must work well under pressure, prioritize, show flexibility, and solve problems creatively
Major Gifts Officer
posted December 17, 2021
Location: Manhattan
On-Site
Full-Time
Learn More
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Classification: Professional
Department: Development & Fundraising
Program / Contact:
Reports To: Director of Leadership Gifts
Position ID: 2000002
Supervisory Repsonsibilities: No

Summary: The Major Gifts Officer is responsible for the qualification, cultivation, solicitation and stewardship of major donors capable of making gifts of $5,000 and up range. The position requires significant strategic thinking and donor management to develop a specific plan through which a potential donor can be moved from financial prospect to major gift. Exceptional communication and interpersonal skills are required including written, verbal, and personal contact with donors and their advisors. The Major Gifts Officer will grow the donor database by identifying and developing major new donors. In addition, the Major Gifts Officer will develop a consistent, long term, close relationship with donors – properly thanking each donor for his/her gifts and info1ming the donor of the Agency’s activities and uses of the donor’s gifts.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Manage a portfolio of 100-125 donors, drawn from a mix of, pipeline donors and new prospects who have been qualified by the Development Department
  • Engage in face-to-face solicitation of major gifts, and partner with senior and program staff and/or the Agency Relations depai1ment on donor engagement opportunities
  • Create individual goals for each person in the portfolio based on the donor’s history of giving and the Agency’s knowledge of that donor’s potential
  • Create a plan for each donor/prospect in the portfolio and execute that plan so that individual donors are retained and upgraded
  • Provide support to senior staff in preparation for solicitations, including developing appropriate briefing materials in advance of meetings
  • Develop and execute cultivation and stewardship opportunities for donors and prospects in the portfolio, and participate in donor-focused events
  • Track portfolio activity and progress in the donor database. Create reports as required by management that accurately reflect portfolio activity and perfo1mance
  • Satisfy gift stewardship needs
  • In collaboration with the Co-Chairs and Stewards of the Cardinal’s Committee for Charity and Program Officer, schedule three-to-four cultivation events annually
  • In conjunction with the Special Events Team, oversee all aspects of the annual Wall Street Breakfast. A stewardship event for donors who have supported Catholic Charities at the $5K+ giving level during the current fiscal year
  • Attend required meetings and events
  • Maintain a thorough understanding of the mission, goals, and priorities of the Catholic Charities of the Archdiocese of NY

Position Type and Expected Hours of Work:

This is a full-time position. Days and hours of work are generally 9:00 AM to 6:00 PM Monday – Friday. Additional evening and weekend hours will be required, as well as travel.

Working conditions and physical demands required:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Travel at least 50% of the time using public transportation or vehicle, traverse city streets, occasionally ascend/descend stairs, and be exposed to outside weather conditions
  • Remain stationary using a computer at least 30% of the time, in meetings and/or events
  • Carry a laptop to offsite work locations
  • Ability to operate standard office equipment i.e. copier, fax, scanner, postage machine and printer
  • Ability to use and respond to phone calls
  • Ability to lift, transport, move and store document files

Qualifications

Education and/or experience required:

  • Bachelor’s degree and at least three-to-five years’ fundraising experience including proven success in developing major new donors
  • Proven ability to create a climate of confidence and trust on the pa11 of donors
  • Proficiency in computer skills including use of Microsoft Office
  • Established track record of identifying, cultivating, soliciting, closing, and maintaining major gifts
  • Self-Starter. High energy personality with ability to identify and develop new donors
  • Able to build strong professional relationships with donors and their advisors
  • Proven ability to work well with teams in complex situations and to manage multiple priorities simultaneously

Skills, Licenses, and/or competencies required:

  • Computer proficiency in Microsoft Office
  • Working knowledge of Raiser’s Edge a plus
  • Superior communication skills
  • Well-honed interpersonal skills; ability to interact comfortably with individuals at all levels
  • High energy, enthusiasm, and a strong work ethic
  • A team-oriented collaborative style
  • Excellent organizational, time-management, and follow-up skills
  • Able to participate in agency/community events, as needed
  • A genuine interest in the Catholic Charities mission
NOEP Coordinator (SNAP Specialist)
posted October 3, 2021
Location:
On-Site
Full-Time
Learn More
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Classification:
Department:
Program / Contact:
Reports To:
Position ID:
Supervisory Repsonsibilities: No

Catholic Charities Community Services of Rockland

Catholic Charities Community Services of Rockland (CCCSR) was established in 1996 by the County’s 18 parishes to address the needs of the most vulnerable residents of our community. Key services include eviction prevention, emergency financial assistance, food security, immigration legal support and sheltering homeless individuals from the cold from November through April.

CCCSR has an immediate opening for a full-time NOEP COORDINATOR to conduct outreach and assist underprivileged and underserved individuals and families with eligibility for the Supplemental Nutrition Assistance Program (SNAP, formerly the Food Stamp Program) through advocacy, information, referral and case assistance.

Duties and Responsibilities:

The NOEP Coordinator position is an integral part of the CCCSR Food Security services and is supported by Hunger Solutions of New York through its Nutrition Outreach Education Program.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Conduct outreach and education activities regarding the Supplemental Nutrition Assistance Program (SNAP – previously food stamps) eligibility in accordance with the NOEP contract.
  • Plan and execute outreach to clients potentially eligible for SNAP Benefits at locations throughout Rockland County.
  • Interview clients to pre-screen for SNAP eligibility and assist eligible applicants in the completion and submission of SNAP applications to the Rockland County Department of Social Services.
  • Follow-up with clients to determine results and maintain records to track client outcomes. Utilize web-based database to track client information and outcomes.
  • Meet all contractual goals in a timely manner.
  • Develop and maintain good communication with other agencies within Rockland County to facilitate inter-agency referrals.
  • Attend community outreach events, fairs and forums as appropriate.
  • Provide case management and advocacy assistance to clients as needed.

Skill and Education Required:

  • Bachelor’s Degree or High School Diploma with a minimum of two years of experience in social services or other human services
  • Prior experience working with low-income communities (preferred)
  • Bilingual, Spanish and English
  • Ability to work well independently as well as part of a team
  • Willingness to travel throughout Rockland County and to participate in trainings as needed in Albany and elsewhere

 

How to apply:

Email your resume and cover letter to LuAnn Kelley at LuAnn.Kelley@archny.org. Or mail to Catholic Charities Community Services of Rockland, 78 Hudson Ave, Haverstraw, NY 10927 attention: LuAnn Kelley.

Project Manager – HRIS
posted October 3, 2021
Location: Manhattan
On-Site
Full-Time
Learn More
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Classification: Full Time-Exempt
Department: Human Resources
Program / Contact:
Reports To: Director of Human Resources
Position ID: TBD
Supervisory Repsonsibilities: No

Summary: The Project Manager – HRIS serves as the lead for the Human Resources Department technology focused projects. Responsible for analyzing and directing all functional related activities within the scope of the HR related information systems. This position works to introduce, implement, and support daily management of HR system(s) that will deliver functional services throughout the organization. Successful candidate will be a strategic minded HRIS lead with demonstrated ability to define and drive significant change to processes across the different divisions of Catholic Charities.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Conduct high-level HRIS needs analysis and assessment of all project proposal and measurable success metrics and criteria.
  • Manage and oversee development of functional/design(business)specifications or requirements for changes/additions to systems that support HR applications.
  • Serve as interface with regards to HRIS implementation for Kronos, ATS and HR Self Service Applications
  • Create processes to further standardize HR data for improved information flow between, HR, Payroll, and other departments, identifying opportunities for enhancement to currently manual or partially automated systems
  • Oversee and maintain optimal function of the organization’s internal HRIS which may include database management, network support, installation, customization, development, maintenance, and upgrades to applications, systems, and modules.
  • Manage permissions, access, personalization, and similar system operations and settings for HR services users.
  • Serve as lead representative and liaison between HR, Information Services, external vendors, for HR database design and implementation projects.
  • Ensures data integrity by running regular audits.
  • Facilitate development and delivery of HRMS training to users.
  • Serves as primary point-of-contact for technical HRIS issues from employees and managers.

Position Type and Expected Hours of Work:

This is a full-time position. Days and hours of work are generally 9:00 AM to 5:00 PM Monday – Friday.

Working conditions and physical demands required:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Work is performed in a typical business office environment requiring walking, sitting, and standing.
  • Prolong periods of sitting at a desk, working on a computer, and using a phone.
  • Travel to different worksites within NYC and upstate as needed.

Qualifications

Education and/or experience required:

  • Bachelor’s degree in a related field (human resources or computer science) required.
  • 3-5 years’ experience implementing and managing medium to large scale HR Systems from a technical and a functional perspective.
  • Human Resources functional business knowledge and experience
  • Experience working closely with HRIS and related HR applications/platforms
  • Thorough understanding of all areas of information systems.
  • Kronos, and ATS Systems knowledge a must. Lawson a plus

Skills, Licenses, and/or competencies required:

  • Experience in using standard project management practices, methodologies, and software
  • Familiarity with human resource policies and procedures to ensure the HRIS meets organizational needs and goals.
  • Time management and organizational aptitude necessary
  • Well versed in strategic HRIS and operation planning frameworks.
  • Experienced in implementing and measuring the effectiveness of specific strategies.
  • Experience with conflict management and problem-solving skills
Group Leader (On-Going Recruitment)
posted October 3, 2021
Location: Bronx, Manhattan
On-Site
Part-Time
Learn More
Apply Now
Classification: Administrative Support Worker
Department: Alianza
Program / Contact:
Reports To: Program Director & Program Supervisor
Position ID:
Supervisory Repsonsibilities: No

Summary: The Group Leader is responsible for helping participants complete homework and provide academic support and guidance.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Arrive on time, ready to work, and report to the Program Director or Program Supervisor.
  • Track daily attendance and call participants’ guardian when absent.
  • Collect report cards and track participants’ academic progress.
  • Complete monthly progress forms and submit in a timely manner.
  • Notify Program Director of changes in participants’ behavior.
  • Provide academic support and guidance, including homework help.
  • Provide supplementary assignments and activities to participants.
  • Attend weekly meetings with the Program Director or Program Supervisor.
  • Attend monthly parent meetings and Agency/Program special events.
  • Participate in program recruitment efforts.
  • Ensure the cleanliness and presentation of all program spaces.

Position Type and Expected Hours of Work:

This is a part-time position. Work hours are generally 4 hours per day, 3:00 PM to 7:00 PM or 4:00 PM – 8:00 PM, Monday-Friday. In person position unless city mandate for virtual work.

Working conditions and physical demands required:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Ability and patience to work with children and young people, particularly in group settings.
  • Remain in a stationary position either working at a computer or monitoring activities.
  • Move for long periods, providing instruction and guidance.
  • Travel when taking field trips/escorting youth, using public transportation, traverse city streets, ascend/descend stairs, and be exposed to outside weather conditions.

Qualifications

Education and/or experience required:

  • HS Diploma or Equivalency; working towards or possessing AA or BA degree a plus.
  • At least one (1) year experience working in childcare program.
  • Must be at least 18 years old.
  • Submit to background checks in compliance with DOE, DYCD, DOH and SACC regulations.

Skills, Licenses, and/or competencies required:

  • Excellent interpersonal and communication skills.
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