SNAP Outreach Worker (3 Available Positions)

Position IDs:

2005184, 2005185, & 2005186


Bronx Community Center, 402 East 152nd Street, Bronx, NY 10455

FLSA Status:

Full Time, Exempt








Community Outreach Services


Feeding Our Neighbors

Reports to:

SNAP Supervisor



Supervisory Responsibilities:



Summary: SNAP Outreach Worker educates low-income individuals about the benefits of SNAP (Supplemental Nutrition Assistance Program, formerly known as Food Stamps), administering pre-screenings, assisting with application completion, and tracking of SNAP application outcomes. Assess and refer for other social services.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Conduct outreach and education activities regarding SNAP eligibility in accordance with the program objectives.
  • Responsible for planning and executing outreach to those potentially eligible for food stamps at locations throughout designated area.
  • Interview clients to pre-screen for SNAP eligibility
  • Assist eligible applicants in the completion and submission of SNAP applications to the local HRA office or via online portal.
  • Assist participants with re-certifications, advocacy efforts to ensure family receives maximum benefits and has support with any issues related to their benefits.
  • Attend various outreach and/or special events to educate and sign up families for SNAP. Work with staff/volunteers at community events and outreach sites.
  • Conduct tracking to determine SNAP application outcomes and maintain client records.
  • Utilize web-based client database to track client information and outcomes.
  • In addition to SNAP benefits, Outreach Worker will assess families for other ancillary services and provide the appropriate referrals for support services.
  • Develop and maintain good communication with other agencies to facilitate inter-agency referrals.
  • Meet annual goals in a timely manner, including, but not limited to, completion of statistical and narrative reports.
  • Attend and participate in staff meetings, special events and other gatherings as needed.

Position Type and Expected Hours of Work:

This is a full-time position. Days and hours of work are generally 9:00 AM to 5:00 PM Monday - Friday. Additional evening and weekend hours may be required to meet program or client needs.

Working conditions and physical demands required:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Travel up to 75% of the time, for outreach or to visit clients in their home, using public transportation or vehicle, traverse streets; occasionally ascend/descend stairs, and be exposed to outside weather conditions.
  • Remain stationary at a workstation or during meetings/presentations, and use a computer.
  • Traverse neighborhoods that may require a high level of alertness and awareness of surroundings
  • Ability to carry a laptop and transport outreach materials to offsite work locations.
  • Ability to work with the public and/or clients who are in stressful situations.


Education and/or experience required:

  • Bachelor’s Degree
  • At least two years of experience in the social services field.
  • At least two years of experience with public benefits/entitlements
  • Bilingual, Spanish-English.

Skills, Licenses, and/or competencies required:

  • Excellent interpersonal and communication skills.
  • Knowledge of social service delivery systems, and resources.
  • Good organizational, time management, and communication skills
  • Proficient in MS Office and Database entry.
  • Individual must possess the ability to work well independently as well as part of a team
  • Individual must be willing and able to travel throughout the designated service area and to participate in meetings and trainings as needed throughout NYC.

Job Summary

SNAP Outreach Worker (3 Available Positions)

How to Apply

Applicants must submit a resume and cover letter highlighting relevant past experience and qualifications, and state their position of interest and desired compensation. Submissions without this information will not be considered.

Please send resume and cover letter to: