Job Developer

Position ID:



New York, NY

FLSA Status:

Full Time, Non-exempt








Immigration & Refugee Services


Refugee Resettlement

Reports to:

Economic Empowerment Supervisor

Supervisory Responsibilities:



Summary: The job developer will carry out employment support services and make job placement for clients in accordance with requirements set by the Department of State, the Office of Refugee Resettlement and the NY State Bureau of Refugee Services.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Job Development
    • Establish and build working relationships with area employers across New York City and Westchester.
    • Locate appropriate employment opportunities for refugees through telephone contact, on-site visits, Internet, and direct correspondence with potential employers.
    • Attend job fairs and respond to job advertisements posted by businesses.
    • Negotiate and advocate with the workforce field, business community and employers on behalf of clients and serve as a support for refugee employment on issues such as salary/wages.
  • Job Placement and Retention
    • Conduct required direct job placements in coordination with refugee and employer.
    • Verify and document hourly wage and placement information in accordance with program guidelines.
    • In accordance with federal and state program guidelines, conduct post job placement follow-up with refugees and employers at prescribed intervals.
    • Serve as a resource for refugees and employers to troubleshoot post-placement issues.
    • Monitor post-placement retention and document contacts.
    • Assess refugees’ ongoing employment needs, including opportunities for job upgrades, vocational training and career development opportunities and provide one-on-one assistance.
    • Monitor and record using internal online tools and databases the number and type of placements to ensure program-specific goals are on track.
    • Ensure a wide range of jobs are available to our client’s level of ability – especially positions for English Language Learners and those with minimal or non-U.S. work experience.
  • Job Counseling
    • Develop a comprehensive employment plan for each employable adult using standard forms and procedures.
    • Identify potential barriers to early employment and develop an appropriate action plan in coordination with case management and training staff.
    • Coordinate with case management and education and training staff on service delivery to address identified barriers.
    • Assess clients’ ongoing employment barriers and plan for and make appropriate interventions throughout the service period.
    • Assist with planning, coordinating and facilitating job readiness classes for refugees.
    • Assist refugees with all aspects of job preparation, including completing job applications, preparing resumes for all employable adults, conducting mock job interviews, appearance counseling, and navigating the public transportation system.
    • Counsel refugees on US workforce expectations, including understanding payroll procedures, tax withholding, payroll deductions and benefits packages.
    • Accompany refugees to job interviews as needed, and if appropriate.
  • Administrative
    • Participate in regular staff meetings and trainings.
    • Maintain case file and electronic documentation in accordance with contractual requirements.

Position Type and Expected Hours of Work:

This is a full-time position. Days of work are Monday - Friday. Occasional evening or weekend hours may be required for occasional special events

Working conditions and physical demands required:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Remain in a stationary position at a workstation and use a computer approximately 70% of the time.
  • ***COVID-19 Adjustment: Position will be on-boarded virtually. Potential to orient to the physical office spaces in person depending on CDC and agency requirements at the time of on-boarding. Updates to protocol are implemented on a regular basis.


Education and/or experience required:

  • BA in business, commerce, community relations or other relevant field; or 4+ years of related experience in the field.
  • Relevant work experience in job development with immigrant or refugee populations desirable.

Skills, Licenses, and/or competencies required:

  • Ability to work and communicate effectively and sensitively in a multicultural environment.
  • Proficient in Microsoft Office applications (Word, Excel, Outlook, SharePoint, etc.) 
  • Excellent organizational and interpersonal skills.
  • Strong time management skills and ability to meet deadlines and goals.
  • Fluent in English and a second language commonly spoken by client population (Spanish, French, Arabic, etc.) required.

Job Summary

Job Developer

How to Apply

Applicants must submit a resume and cover letter highlighting relevant past experience and qualifications, and state their position of interest and desired compensation. Submissions without this information will not be considered.

Please send resume and cover letter to: