Special Projects Manager 

Location: New York, NY 

FLSA Status: Full Time, Exempt 

Classification: Professional 

Department: Immigrant and Refugee Services

Office: 80 Maiden Lane 

Reports to: Division Director 

Supervisory Responsibilities: No

Summary: Through the Immigrant and Refugee Services Division, Catholic Charities Community Services is a leading provider of quality immigration legal assistance in New York City and the Lower Hudson Valley. The Special Project Manager’s role will be to deepen, enhance, and expand this work coordination of community outreach, education, engagement, and volunteer efforts. The Manager will organize efforts across the five departments of the Immigrant and Refugee Services Division to enhance existing services for immigrants and refugees. This position will be based out of lower Manhattan, with frequent coordination with constituencies in the Lower Hudson Valley and throughout New York City, and with travel throughout the Archdiocese. 

Essential Duties and Responsibilities include the following. Other duties may be assigned. 

  1. Assess ongoing outreach efforts and needs, coordinate outreach and education events, and develop a plan for ongoing engagement. This will include but is not limited to: staffing, maintaining a common calendar of all events to ensure appropriate geographic coverage and scheduling, coordinating internally and externally, and preparing reports. 
  2. On behalf of the Division liaise with Catholic Charities Parish and Community Engagement staff and with Archdiocesan parishes, schools, and other ministries, and with community stakeholders, on matters of outreach, community engagement, and education. This may include: regular correspondence, in-person meetings, and creation and distribution of materials. 
  3. Represent Division and agency at internal and external meetings and at convenings of partners, including but not limited to discussions about advocacy, action, and public policy. 
  4. Work with Department directors and Catholic Charities Director or Volunteers to develop and implement volunteer programming, which will include: recruiting volunteers, tracking and matching opportunities, overseeing volunteer schedules and assignments, developing protocols for volunteer work, and creating comprehensive trainings. 
  5. Organize regular training events for staff, law interns, and volunteers, in response to legal developments, community needs, and requests from Department directors. 
  6. Coordinate closely with Division Director, Department directors, and other staff on rapid responses as needed due to changes in law and policy. This will include development of staffing, training, materials, volunteer, and outreach; and liaising externally and internally. 
  7. Manage and track work and hours for legal intern, and pro bono attorney engagement and relationships. 
  8. Develop and distribute trainings, presentation and outreach materials, and relevant communications, to Division staff. 
  9. Engage with community stakeholders to share information about divisional events and trainings. 
  10.  Assist in the development, maintenance, and tracking of up-to-date information on CC website, dissemination of push notifications to community members, and texting capability in multiple languages for the Hotline. 
  11. Coordinate Hotline events, including telethons, to ensure appropriate staffing and external promotion. 
  12. Assist with statistical and narrative reports for various programs to ensure compliance with agency, contractual, and funder requirements 
  13. Liaise with Division Director, Department directors, and other programs and executive staff. 

Position Type and Expected Hours of Work: 

This is a full-time position that will require performing work at CCCS’ office and occasionally at other locations. Days and hours of work are generally 9 AM to 5 PM Monday – Friday. Additional hours are required to meet contractual and program obligations and deadlines. Position requires willingness throughout New York City and the Lower Hudson Valley. 

Working conditions and physical demands required

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

  • Travel for meetings using public transportation, traverse city streets, occasionally ascend/descend stairs, and be exposed to outside weather conditions. 
  • Remain stationary at a work station and in meetings, and use a computer at least 70% of the time. 
  • Remain stationary and/or ambulate to provide trainings and presentations. 


Education and/or experience required: 

  • Master’s degree in a related field, and at least four years of related, professional-level experience. 
  • Working experience with local community and political stakeholders. 
  • Excellent computer proficiency, and ability to utilize statistical and multiple database systems. 
  • Previous experience in program and staff management in related environments. 

Skills, licenses, and/or competencies required: 

  • Excellent written and oral communication skills. 
  • Strong interpersonal, organizational, and managerial skills. 
  • Highly motivated and self-starter. 
  • Ability to prioritize and handle multiple complex tasks. 
  • Ability to convene and lead meetings. 
  • Ability to work both independently and in a highly collaborative team environment. 
  • Spanish fluency a plus. 
  • New York State driver’s license required. 

Job Summary

Special Projects Manager 
Immigrant and Refugee Services

How to Apply

Applicants must submit a resume and cover letter highlighting relevant past experience and qualifications, and state their position of interest and desired compensation. Submissions without this information will not be considered.

Please send resume and cover letter to: